Senior Client Project Manager (46485)
Senior Client Project Manager (46485)
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Job Description
Description
Do you enjoy working in a diverse and inclusive environment where you can feel comfortable bringing your authentic self to work
Are you a naturally curious person that believes learning is a continuous journey
Lead projects and programs that make a difference to our customers!
Our team and what well accomplish together
The TELUS National Solutions Delivery Customer Program Management Office (NSD CPMO) team is passionate about providing bestinclass project management and support to TELUS Business Solution teams largest customers. Were not your traditional project management team. Highly motivated and driven we strive to deliver industryleading customer experiences. We focus on balancing TELUS operational constraints contractual requirements profitability advocating for the customer and actively managing and enhancing program delivery.
What youll do
- Project Management Experience: Deliver quality multiPLT/stream large complex programs
- Strategic Mindset: Develop a strategic vision and correlating priorities to lead the team through delivery
- People Leadership Skills: Leverage the leader/coach model to drive a highperformance team culture
- Financial Management Skills: Capture and track project financials reporting on status and measuring overall profitability
- Operational KnowHow: Operational best practices in service delivery assurance and customer care
- Compelling Communication Skills: Clear concise and influential in all aspects of communication to various audiences
- Decisive Nature: Analyze data to make decisions and problem solve to align with the corporate strategic vision
- Love of a FastPaced Innovative Environment: Leading in a continuously changing dynamic environment including digital innovation projects
- Thrive on Ambiguity: Provide clarity to successfully navigate and lead through areas of grey
Qualifications
What you bring
- Bilingualism English and French (mandatory)
- PMP designation thorough understanding of project management methodologies principles and practices
- 7 years of program and/or project management of major complex engagements managing crossfunctional programs and stakeholder groups
- A disciplined approach to ensure strong project financial controls to manage revenue margin and capital spend aligned with the business case
- Demonstrated knowledge of TELUS wireline and/or wireless products and supporting fulfillment processes
- Security clearance: Candidates must have or meet Provincial and Federal security clearance requirements
- Ability to travel
Greattohave
- Scrum master certification Lean Six Sigma Black Belt and ITIL certification or equivalent designation
- Experience with public sector customers is desirable
Intermediate knowledge of English is required because you will on a regular basis interact in English with external parties (clients suppliers candidates external partners etc.) interact in English with internal parties (colleagues internal partners stakeholders etc.) as part of this positions main responsibilities given its national scope.
Required Experience:
Senior IC
Employment Type
Full-Time
