Support Associate (Spanish Bilingual) - Las Vegas
Support Associate (Spanish Bilingual) - Las Vegas
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Job Description
SUPPORT ASSOCIATE (SPANISH BILINGUAL) VEGAS
Must be in the Southern NV area and have a reasonable commute to Las Vegas NV due to inoffice requirements.
SCHEDULE: PartTime Monday & Tuesday 4:00pm 8:00pm PST and Thursday Saturday 12:00pm9:00pm PST.
COMPENSATION: Starting Pay $21.00 $24.25 per hour. (The estimated range is the budgeted amount for this position. Final offers are based on various factors including skill set experience location qualifications and other jobrelated reasons.)
WHO WILL SHINE IN THIS ROLE
Are you looking for an opportunity to make a meaningful impact while using your Spanish language skills PCI is seeking a Spanish Bilingual Support Associate who is dependable detailoriented and motivated by the opportunity to support customers and team members alike.
This is an exciting opportunity to grow your skills in a collaborative environment gain handson experience in operations and be an integral part of a team that values service and excellence.
WHAT YOULL DO
Fields incoming calls phone credit applications electronic credit applications and various types of paperwork for loan processing.
Verifies the customers identity and ensure their overall satisfaction and knowledge of financing terms and process.
Communicates and addresses clients inquiries regarding various account questions and issues.
Provides technical and application support to clients and customers.
Reviews contract details with clients and customers by phone.
WHAT WERE LOOKING FOR
MustHave Qualifications:
High School diploma or GED.
Bilingual fluency in Spanish and English with strong communication and interpersonal skills.
Previous customer service experience.
Nice to have but not Required! (Well train you!):
- Previous call center experience.
LOCATION & WORK SETTING
- Office Address:9911 Covington Cross Dr. Las Vegas NV 89144
- Schedule: Monday & Tuesday 4:00pm 8:00pm PST and Thursday Saturday 12:00pm9:00pm PST
- Work Setting: InOffice
COMPETITIVE COMPENSATION & BENEFITS
- Starting Pay: $21.00 $24.25 per hour.
- The estimated range is the budgeted amount for this position. Final offers are based on various factors including skill set experience location qualifications and other jobrelated reasons.
- Bilingual Pay: Earn an additional $2.00 per hour for Spanish Fluency!
Additional Perks that Go the Extra Mile:
- Annual Discretionary Bonus
- Earned Safe & Sick Time (ESST)
- Paid Maternity & Paternity Leave
- Paid Time Off (PTO) & 8 Paid Holidays
- Donation Matching & Paid Volunteer Time
- 401(k) Match 100% of your deferrals up to 5%
- Tuition Reimbursement & Student Loan Match Program
HOW TO APPLY
It only takes a couple minutes! Submit your resume on our website at EMPLOYMENT OPPORTUNITY
PCI is an equal employment opportunity employer committed to diversity equity & inclusion. We make hiring decisions based on qualifications merit and business needs. If you need assistance or an accommodation due to disability please contact PCI HR at
Required Experience:
IC
Employment Type
Hourly
