Communications Agent
Communications Agent
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Job Description
Job Description
We are seeking a dedicated and detailoriented Communications Agent to join our growing team in Charlotte NC. The ideal candidate will serve as the key liaison between our internal departments and external clients ensuring timely and professional communication at all times. This role requires excellent verbal and written communication skills a proactive attitude and a strong ability to manage multiple projects.
Responsibilities
Serve as the first point of contact for client inquiries and general communication
Draft review and send formal correspondence reports and updates to clients and partners
Coordinate with various departments to ensure consistent and timely messaging
Maintain accurate records of all communications and followups
Support the planning and execution of internal communications and meetings
Assist in the development and improvement of communication strategies and materials
Address customer concerns or inquiries with professionalism and efficiency
Qualifications :
Qualifications
Bachelors degree in Communications Public Relations Business or a related field
13 years of experience in a communications or clientfacing role
Strong verbal and written communication skills
Detailoriented and highly organized
Ability to manage time effectively and prioritize tasks
Professional demeanor and ability to work independently and in team settings
Proficient in Microsoft Office Suite and communication platforms
Additional Information :
Benefits
Competitive salary ($50000 $55000 per year)
Opportunities for professional growth and career advancement
Skill development through training and mentoring
Supportive and collaborative work environment
Fulltime Monday to Friday schedule
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
