Senior Community Manager- 294
Senior Community Manager- 294
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Job Description
We are seeking a passionate and experienced Community Manager to lead and nurture our vibrant community in Lagos serving as a key driver of our panAfrican vision. You will be a strategic leader responsible for cultivating a thriving ecosystem for entrepreneurs innovators and changemakers within our Lagos hub.
This role requires a deep understanding of the startup landscape exceptional communitybuilding skills and a collaborative approach to working with stakeholders across the continent. As Senior Community Manager you will work closely with counterparts in Kenya Rwanda Togo and Namibia to share best practices align on panAfrican initiatives and ensure a cohesive CcHUB community experience across Africa.
Cultivating a PanAfrican Community
Foster a Connected Continent: Actively participate in panAfrican community management discussions and strategy sessions collaborating with Community Managers across CcHUB locations to share best practices align on initiatives and ensure a unified community experience.
Champion a Shared Vision: Contribute to the development and execution of panAfrican community programmes that leverage the collective strength and resources of the CcHUB network.
Share Knowledge & Resources: Facilitate knowledge sharing and collaboration between the Lagos community and other hubs fostering crossborder connections that support the broader African tech ecosystem.
Team Management
Lead with Impact: Provide strategic direction and leadership to the Lagos community team which includes an Assistant Community Manager two Community Associates and an intern.
Empower & Develop: Cultivate a culture of collaboration innovation and growth. Conduct regular team meetings delegate responsibilities effectively and support professional development through mentorship.
Drive Performance: Set clear performance expectations conduct evaluations and deliver constructive feedback to maintain a highperforming team.
Coworking Space and Community Management
Curate an Inspiring Environment: Oversee daily operations of the Lagos coworking space ensuring it remains a dynamic and welcoming environment for entrepreneurs and innovators.
Optimise for Collaboration & Innovation: Work with the administrative team to maintain a functional welldesigned space that fosters creativity and adapts to the needs of the community.
Champion Member Experience: Be a visible and accessible presence addressing enquiries concerns and feedback proactively. Continuously seek opportunities to enhance member experience and build a strong sense of belonging.
Events Management & Strategic Engagement
Curate a Dynamic Event Calendar: Design and deliver a strategic programme of events workshops masterclasses and networking sessions that promote innovation and business growth within Nigeria and beyond.
Ensure Seamless Execution & Impact: Manage all aspects of event delivery including budgeting logistics marketing vendor coordination and postevent analysis to ensure meaningful outcomes.
Extend Reach Through Digital: Leverage digital tools and innovative formats to broaden the impact of events and connect the Lagos community with wider audiences across the continent.
Community Programme Development & Growth
Design for Impact: Develop and implement creative strategies to grow the Lagos community attract new members and position CcHUB as the premier hub for innovation in Lagos.
Understand Community Needs: Engage closely with practices partners and stakeholders to understand community priorities and tailor initiatives that support business growth and success.
Foster a Sense of Belonging: Create initiatives that promote collaboration knowledge exchange and a supportive environment for members.
Champion the CcHUB Brand: Act as a brand ambassador representing CcHUB Lagos within the wider entrepreneurial ecosystem and cultivating relationships with key stakeholders.
Administration & Operations
Ensure Operational Excellence: Manage administrative functions related to the coworking space including membership records billing and vendor coordination.
Facilitate Seamless Communication: Serve as the primary contact for coworking and communityrelated matters ensuring effective communication across internal teams and with external partners.
Maintain the Space: Collaborate with facilities and admin teams to ensure the coworking space is wellmaintained and that member needs are consistently met.
Qualifications :
A bachelors degree in a businessrelated field marketing communications or other related fields is required.
Minimum 57 years of experience in a field related to community communications or within the startup ecosystem.
Has led a team
The individual possesses strong interpersonal and communication skills with the ability to build and maintain relationships with diverse stakeholders.
I possess strong organisational and multitasking skills.
Familiarity with coworking management software (e.g. Office RnD Luma) would be an added advantage
I am comfortable speaking in public and engaging with diverse stakeholders.
Experience working within the startup ecosystem and building communities. (Knowledge of the startup ecosystem in Nigeria and across the continent would be an added advantage.)
Key Attributes:
The candidate should be a selfstarter who is selfmotivated and can work both independently and as part of a team.
Passionate about creating inclusive and collaborative environments.
Adaptable to a dynamic fastpaced work environment.
Strong customerfocused approach
Problemsolving mindset with attention to details
Should be able to work independently
Additional Information :
Please note this is an onsite role to be based in our office in Lagos
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
