Business Analyst (Ui Path)
Business Analyst (Ui Path)
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Job Description
Hello
FCM part of FTCGis one of the worlds largest travel management companies and a trusted partner for nationals and multinational companies. With a 24/7 reach in 97 countries FCMs flexible technology anticipates and solves client needs supported by experts who provide indepth local knowledge and duty of care as part of the ultimate personalised business travel experience. As part of the ASXlisted Flight Centre Travel Group FCM delivers the best marketwide rates unique addedvalue benefits and exclusive solutions. A leader in the travel tech space FCM has proprietary client solutions. FCM provides specialist services via FCM Consulting and FCM Meetings & Events.
About the Role:
We are looking for an experienced Senior Business Analyst with expertise inUiPathto join our Digital Center of Excellence (COE). The ideal candidate will have strong experience in process analysis automation strategy and stakeholder management to deliver impactful automation solutions. This position requires a deep understanding of UiPath capabilities and a proven ability to drive automation initiatives from inception to deployment.
Key Responsibilities:
Process Analysis and Documentation:
- Collaborate with business stakeholders to identify analyze and prioritize automation opportunities.
- Conduct detailed process assessments documenting currentstate workflows pain points and areas for improvement.
- Design futurestate process maps and RPA solutions using UiPaths capabilities.
Requirements Gathering and Solution Design:
- Elicit and document business requirements functional specifications and acceptance criteria for automation projects.
- Work closely with technical teams to design scalable and efficient automation solutions.
- Ensure alignment between business needs and UiPath platform features.
Project Delivery:
- Act as the primary liaison between business teams and RPA developers throughout the project lifecycle.
- Coordinate User Acceptance Testing (UAT) and support deployment activities.
- Monitor and report on project progress addressing issues promptly to ensure timely delivery.
Governance and Best Practices:
- Assist in developing and adhering to RPA governance frameworks standards and best practices.
- Contribute to the COE knowledge base by creating and maintaining documentation templates and guidelines.
- Champion continuous improvement initiatives to optimize automation processes and outcomes.
Stakeholder Engagement:
- Build strong relationships with business units to promote RPA adoption and innovation.
- Conduct training and workshops to educate stakeholders on automation capabilities and best practices.
Required Qualifications
Experience:
- Minimum 5 years as a Business Analyst.
- At least 3 years inRPAandUiPathimplementations.
Education:
- Bachelors degree in Business Computer Science or a related field.
Certifications:
- UiPath Business Analyst or RPA Developer certifications (preferred).
Skills and Competencies:
- Strong analytical skills with a proven track record in process optimization.
- Indepth knowledge ofUiPath StudioOrchestrator and other UiPath tools.
- Proficiency in documenting workflows using tools like Microsoft Visio Lucidchart or equivalent.
- Excellent communication and presentation skills able to engage both technical and nontechnical stakeholders.
- Familiarity withAgile methodologiesand tools (e.g. Jira Confluence).
- Experience in ROI calculation and benefit realization for automation projects.
Preferred Skills:
- Experience in developingProcess Design Documents (PDD)andSolution Design Documents (SDD).
- Exposure to AI and machine learning integrations within RPA projects.
- Knowledge ofchange management principlesto support organizational transformation.
Work Perks! Whats in it for you:
FCTG is renowned internationally for having amazing perks and an even better culture. We understand that our people are our most valuable asset. It is the passion and dedication of our teams that keep the company on top of the industry ladder. Its also why we offer some great employee benefits and perks outside of the norm.
You will be rewarded with competitive market salary. You will also be equipped with relevant training courses and tools to set you up for success with endless career advancement and job opportunities all over the world.
Market Aligned remuneration structure and a highly competitive salary
Fun and Energetic culture: At the heart of everything we do at FCM is a desire to have fun and be yourself
Work life Balance: We believe in No Leave No Life So have your own travel adventures with paid annual leave
Great place to work Recognized as a top workplace for 4 consecutive years which is a testimonial of our commitment towards our people
Wellbeing Focus We take care of our employee with comprehensive medical coverage accidental insurance and term insurance for the well being of our people
Paternity Leave:We ensure that you can spend quality time with your growing family
Travel perks: Youll have access to plenty of industry discounts to ensure you continue to broaden your horizons
A career not a job: We believe in our people brightness of future. As a high growth company you will have the opportunity to advance your career in any direction you choose whether that is locally or globally
Reward & Recognition: Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering Youll have to experience it to believe it!
Love for travel: We were founded by people who wanted to travel and want others to do the same. That passion is something you cant miss in our people or service.
We value you...
Flight Centre Travel Group is committed to creating an inclusive and diverse workplace that supports your unique identity to create better safer experiences for everyone. We encourage you to come as you are; to foster inclusivity and collaboration. We celebrate you.
Who we are...
Since our beginning our vision has always been to open up the world for those who want to see.
As a global travel retailer our people come from all different backgrounds and our connections spread to the far reaches of the globe 20 countries and counting! Together we are a family (we call ourselves Flighties).
We offer genuine opportunities for people to grow and evolve. We embrace new experiences we celebrate the wins seize all opportunities and empower all of our people to find their Brightness of Future.
We encourage you to DREAM BIG through collaboration and innovation and make sure you are supported to make incredible ideas a reality. Together we deliver quality innovative solutions that delight our customers and achieve our strategic priorities.
Irreverence. Ownership. Egalitarianism
Required Experience:
IC
Employment Type
Full-Time
