Street Outreach Case Manager
Street Outreach Case Manager
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Job Description
At Coastal Horizons our mission is to provide a continuum of professional services to promote healthier lives stronger families and safer communities. We are currently seeking a motivated and passionate Street Outreach Case Manager to join our dynamic team. If youre looking for an opportunity to make a difference we invite you to explore the exciting positions available with us.
JOB TITLE: Street Outreach Case Manager
LOCATION: Onsite
CITY/STATE/COUNTY: Wilmington NC
SCHEDULE: FullTime 40hrs/wk
REQUIRED EDUCATIONAL/EXPERIENTIAL QUALIFICATIONS
- Bachelors degree in social work or related human services field.
- Two years community outreach experience and/or working with youth.
- Current certification for Adult CPR and Basic First Aid.
JOB POSTING
Performs coordinated case management and advocacy for runaway homeless and street youth in New Hanover area. Works directly with youth to ensure that basic needs are met and longterm goals are identified. Serves as a resource referral to connect youth with various community partners. Organizes community events to market the program in addition to educating the public on available services provided by Open House. Implements outreach efforts encourages community agencies to partner in serving and engaging highrisk populations. Performs streetbased community education and awareness in discussing the risks that runaway homeless and street youth face and encourages the target population to receive emergency shelter rape crisis domestic violence medical/health and substance use/mental services. Provides advocacy services including telephone referrals transportation for medical appointments and obtaining other needed community services including appointments regarding public benefits childcare educational enrollment WIC and housing. Facilitates health education to clients and encourages obtaining and maintaining wellness.
HIGHLIGHTS OF POSITIONS
- Provides direct outreach services by recruiting clients from various communities for shelter and counseling services.
- During these recruitment endeavors employees provide educational services by informing possible clients and interested individuals in the prevention of sexual assault/abuse of runaway homeless and street youth.
- Utilize a strengthsbased approach when working with youth fostering a positive environment and reinforcing the unique strengths of each youth.
- Demonstrates respect for diversity and meets each youth with a nonjudgment and support.
- Educates agencies employees and the community about issues surrounding homelessness and runaway youth.
- Provides case management services to youth develops measurable short and long term goal plans and tracks client progress.
- Responsible for updating and maintaining client records utilizing the Homeless Management Information System (HMIS).
- Responsible for maintaining an active presence on OHYS social media accounts
- Manage and Maintain Safe Place sites and coordination of program requirements.
ADDITIONAL INFORMATION:
- Considerable knowledge of available community resources.
- Considerable knowledge of sexual assault/abuse and runaway homeless youth.
- Ability to represent the agency and establish a rapport and respect in the community and with the target population.
- Ability to communicate effectively in oral and written form.
- Ability to develop and maintain an effective working relationship with the target population supervisors employees and the general public
SALARY & BENEFITS:
- Competitive salary based on experience
- Comprehensive medical dental and vision insurance
- Educational loan repayment programs & Career growth
- Retirement savings plan/401K
- Paid time off programs rollover hours 14 paid holidays
- Employee engagement activities resource groups and diversity events
HOW TO APPLY:
Interested candidates should submit their resume and cover letter through our Careers Page. If you require an accommodation during the application process please contact us at .
We look forward to reviewing your application!
EEO STATEMENT
Coastal Horizons is an Equal Employment Opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race color religion sexual orientation gender gender identity and expression national origin age disability or protected veteran status. We celebrate diversity and are committed to creating an inclusive environment for all of our associates.
Required Experience:
Manager
Employment Type
Full Time
