Lead Selling
Lead Selling
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Neiman Marcus Group is a relationship business that leads with love in everything we dofor our customers associates brand partners and communities. Our legacy of innovating and our culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences.
Your Role
The Lead Selling Associate is responsible for driving sales establishing and maintaining customer relationships by delivering superior customer service. The Lead assists in the merchandising and maintenance of the floor and corresponding stockroom area. The Selling Lead also acts as a Manager on Duty and assists in leading the stores daily operations. The Selling Lead is responsible for engaging and understanding what the customer is looking for in order to use their product knowledge to make recommendations to the customer. The Selling Lead also acts as a product knowledge expert within their department. This position reports directly to the Assistant Store Manager or Assistant Store Manager Merchandising.
What Youll Do
- Lead the selling effort to achieve department sales plan; communicate sales goals to team and follow up on progress
- Exhibit sales leadership
- Perform Manager on Duty responsibilities when scheduled including overseeing total store operations responding to customer service issues prioritizing and delegating associate workload and responding to staffing concerns appropriately
- Support the onboarding process for new associates and deliver technical training in areas such as point of sale execution new account acquisition merchandising standards vendor knowledge and customer service
- Objectively assess associate performance and provide feedback to management to address development opportunities
- Foster a positive work environment by delivering recognition
- Teach associates tools used to grow sales including clientele books clientele call campaigns Sales Associate Email
- Support execution of weekly promotional signing changes and effectively communicate the current sales promotion to associates
- Assist customers in a timely efficient and courteous manner delivering superior customer service. Utilize suggestive selling techniques and assist with merchandise selection and merchandise returns
- Knowledge of the sales floor and product. Able to articulate advantages benefits and/or fits of various vendors with customers and associates
- Move and flow merchandise autonomously. Maintain the floor according to company directed standards. Maintain department area by size/vendor/silhouette/color/price and discounts
- Fulfill phone and online orders to support the omnichannel customer experience
- Communicate product instock needs to management as needed
- Perform other duties as required
What You Bring
- Lead Selling Associates must be willing to work a flexible schedule based on business need which will include evenings weekends and holidays.
- 3 years of retail experience is preferred
- Must have excellent communication skills and be multitask oriented
- Must have strong organizational and problem solving skills
- Requires the ability to perform general math computations
- Possess basic computer skills ability to use cash register
- Ability to operate photographic and video equipment
- Capable of performing some lifting of up to 25 pounds
Inclusive Benefits
We offer an inclusive and comprehensive range of benefits to our valued associates including:
Medical Dental Vision Benefits
Disability Benefits
Paid Parental Leave Paid Family Leave and Adoption Support
Paid Time Off
Retirement Savings Plan (401K) and Life Insurance
Financial Solutions
NMG Associates Core Discount of 30%
Personal and Professional Development Opportunities
For more information please click Our Benefits section on our career site or reference the link here: Neiman Marcus Group
Our legacy of innovation and culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences. As a femalefounded femalemajority organization that outpaces the U.S. population in racial and ethnic diversity our people are at the heart of our progress and we take great care to protect and empower them.
We are committed to equal employment opportunity regardless of race color religion sex pregnancy sexual orientation gender identity and/or expression marital status age national origin disability genetic information veteran status or any other status protected by federal state or local law.
We are committed to providing reasonable accommodations during our Talent Acquisition process. If you have a disability and need assistance or an accommodation please email us at
Employment Type
Full Time
