Location: Ujjain MP India
Job Type: Part Time
Job Overview:
The ECommerce Executive will oversee the daily operations of online stores ensuring a smooth and efficient shopping experience for customers. This role involves managing product listings inventory customer service and optimizing the websites performance to drive sales and improve customer satisfaction. The ideal candidate should have a strong background in ecommerce possess excellent communication skills and have a passion for delivering exceptional customer service.
Heres the description of responsibilities:
Store Management: Oversee the online stores daily operations ensuring all products are accurately listed and descriptions are uptodate.
Product Listings and amp; Inventory: Manage product catalogs including pricing descriptions images and inventory levels. Ensure inventory is updated regularly to prevent stockouts or overstocking.
Order Processing: Oversee order fulfillment shipping and returns ensuring customers receive timely updates and products are shipped on time.
Customer Support: Address customer inquiries and concerns through email chat or phone. Provide a high level of customer service and resolve issues effectively.
Sales Optimization: Analyze website performance and sales data to identify opportunities for improving product visibility promotions and customer engagement.
Marketing Activities: Implement promotional campaigns (organic and paid) discounts and special offers to increase sales. Manage social media run influencer marketing campaigns.
Reporting and amp; Analytics: Monitor sales metrics track trends and report on the performance of the online store. Provide recommendations to improve sales and operational efficiency.
Quality Assurance: Regularly check the website for any issues broken links or errors to ensure a seamless shopping experience for customers.
Heres what we are looking for: Is this you
You are familiar with ecommerce platforms such as Shopify WooCommerce or similar.
You have a strong understanding of online marketing SEO and analytics.
You have excellent communication skills and a customer service mindset.
You can multitask manage multiple priorities and work independently.
You have strong problemsolving skills and attention to detail.
You have solid computer skills including Google Docs marketing software (Email Marketing Adobe Creative Suite SEO tools and CRM) and applications (Google Analytics Google Adwords etc)
Bachelors degree in Business Marketing or a related field (preferred).
Compensation:
Competitive payment based on your skills experience and expertise.
Why Leadspanda
Monday to Saturday work week.
Paid time off
Paid Sick time
Flexible work schedule.
A dynamic and supportive work environment.
Opportunities for growth and career development.
About LeadsPanda
We are a fastgrowing sales and marketing services business. We help our customers turbocharge their growth using proven sales and amp; marketing solutions. Our customers are B2B technology businesses based out of North America Some customers include Verizon Citrix and Publicis Groupe.