drjobs Guest Feedback & Loyalty Program Assistant

Guest Feedback & Loyalty Program Assistant

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1 Vacancy
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Jobs by Experience drjobs

1-2years

Job Location drjobs

Manchester - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Description:
Engages with customer reviews manages loyalty program signups and supports retention through personalized communication.

Responsibilities:

  • Monitor online review platforms

  • Respond to guest feedback professionally

  • Track and enroll customers in loyalty program

  • Report on trends and customer satisfaction

Requirements:

  • Strong written communication

  • Experience with Yelp Google or CRM platforms

  • Detailoriented and proactive

  • Brandaligned and guestfocused



Employment Type

Full Time

Company Industry

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