Supervisor Park Services
Supervisor Park Services
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Responsible for ensuring the theme park environment remains clean safe and welcoming in compliance with all procedures and regulatory requirements. This role supports the Park Services department by overseeing team members driving operational excellence and implementing programs that enhance employee engagement and guest satisfaction.
Responsibilities
- Supervise daily operations of Park Services team members ensuring facility cleanliness standards are consistently maintained.
- Mentor coach and provide performance feedback to team members fostering an inclusive and positive work environment aligned with departmental standards.
- Lead workforce planning initiatives employee recognition programs team events and employee satisfaction action planning.
- Administer counseling coaching and performance reviews for hourly team members.
- Develop and implement programs focused on enhancing guest and employee satisfaction.
- Respond promptly to guest and employee concerns ensuring timely and appropriate resolution.
- Maintain accurate daily operating logs and employee records.
- Promote and ensure adherence to all safety procedures providing uptodate training for all team members.
- Manage operations within established budgets making necessary adjustments to maintain financial targets.
- Conduct regular quality control inspections of assigned areas.
- Collaborate with Human Resources and Labor Relations to uphold collective bargaining agreements and maintain positive union relationships.
- Serve as the EHS Safety Team representative for Park Services.
- Act as a crisis management contact for guest and employee medical or emergency situations.
- Perform other duties as assigned.
Qualifications :
- High school diploma or GED required.
- Minimum 2 years of operations management or team leadership experience or equivalent combination of education and experience.
- Flexibility to work weekends holidays and evenings as needed.
Desired Characteristics
- Excellent written and verbal communication skills across all organizational levels.
- Strong organizational and planning skills.
- Proficient in Microsoft Office programs (Outlook Word Excel).
- Knowledge of theme park operations.
- Experience managing teams in a union environment.
- Strong interpersonal and analytical skills.
- Proactive selfstarter with a solutionsoriented mindset.
- Experience leading diverse teams across backgrounds experiences and generations.
Required OnSite: This position is required to be performed fulltime from an NBCUniversaldesignated worksite.
This position is eligible for company sponsored benefits including medical dental and vision insurance 401(k) paid leave tuition reimbursement and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website.
Salary range: $25.00 $28.00.
Additional Information :
As part of our selection process external candidates may be required to attend an inperson interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversals policy is to provide equal employment opportunities to all applicants and employees without regard to race color religion creed gender gender identity or expression age national origin or ancestry citizenship disability sexual orientation marital status pregnancy veteran status membership in the uniformed services genetic information or any other basis protected by applicable law.
NBCUniversal will consider for employment qualified applicants with criminal histories or arrest or conviction records in a manner consistent with relevant legal requirements including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable.
If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability you have the right to request a reasonable accommodation. You can submit your request to
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
