- Parttime (0.4FTE) ongoing opportunity currently Monday and Wednesday subject to change based on business needs.
- Based at our Ferntree Gully office
- No OnCall Roster enjoy your evenings/weekends free to relax and recharge!
- $32.01ph Super Salary Packaging benefits of up to $% annual leave loading
At Each were passionate about supporting older adults. As a member of our dynamic team youll play an essential role in ensuring highquality personalised care for clients throughout our VIC footprint.
Duties include:
- Optimising Service Delivery: Use Carelink and collaborate with case managers to ensure services are scheduled effectively maximising client satisfaction.
- Rostering Care Workers: Youll be responsible for coordinating both internal and external Support Workers ensuring all inhome care services run smoothly. Youll create and maintain detailed rosters adjusting them as needed to reflect availability workload and operational needs.
- Building Relationships: Manage relationships with Support Workers brokered agencies and older adults to ensure needs are met efficiently.
- Handling HighVolume Emails and Calls: Manage incoming calls and emails from internal and external stakeholders promptly ensuring a responsive and friendly service for all.
- Reporting & Administration: Youll provide regular reports on staffing levels and roster performance and support with administrative tasks as required.
To view a copy of the full Position Description click here. Alternatively for more information please contact Cindy Burrows (Support Services Team Lead Home Care Packages) at
Who were looking for
Were looking for a proactive problemsolver with strong experience in an administrative role along with transferable skills who can thrive in a fastpaced dynamic environment. Your organisational skills and adaptability will be key to ensuring highquality service delivery.
Key qualities were looking for:
- Experience: Strong administrative background ideally with some rostering experience (7day roster experience is a plus). Dont have rostering experience but have a transferrable skill set Wed love to talk to you!
- Tech Savvy: Ability to learn new IT systems quickly. Prior use of CRMs and experience using Carelink is highly desirable
- Communication: Excellent skills in liaising with a wide range of people including negotiating and problemsolving with various stakeholders.
- Team Player: Ability to work closely with a multidisciplinary team while managing tasks independently.
Qualifications :
- Certificate IV Business equivalent or demonstrated learned experience
Additional Information :
What we offer
EACH is committed to developing our people. At EACH youll be supported to be your best.
We provide:
- Diversity & belonging We value all backgrounds abilities and identities and are committed to cultural safety.
- Boost your takehome pay NotforProfit Salary Packaging (up to $15900 taxfree per year) plus an extra $2650 taxfree for meals and entertainment.
- Endless career opportunities With over 200 programs across QLD NSW ACT and VIC there are plenty of pathways to progress.
- Free confidential support Our Employee Assistance Program is available for you and your family.
- More leave when you need it 4 weeks annual leave sick/carers leave family & domestic violence leave and the option to purchase extra leave.
- 17% annual leave loading(get paid more on your holidays)
- See more Each benefits under the Work with us tab on our website
Applications close: Thursday 22nd May 2025*
*Please note that applications will be reviewed as they are received. Interviews may take place during the advertising period so dont miss out and apply today!
Next Steps in the Hiring Process
Thank you for your interest in joining Each! To learn more about next steps please check out our Hiring Process Guide.
We are a 2025 Circle Back Initiative Employer we commit to respond to every applicant.
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Remote Work :
No
Employment Type :
Parttime