Assistant Vice President - Workforce Implementation and People Analytics Lead Operations
Assistant Vice President - Workforce Implementation and People Analytics Lead Operations
Posted on :
07-05-2025
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1 Vacancy
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Job Description
Ready to shape the future of work
At Genpact we dont just adapt to changewe drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory our industryfirst accelerator is an example of how were scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale. From largescale models to agentic AI our breakthrough solutions tackle companies most complex challenges.
If you thrive in a fastmoving techdriven environment love solving realworld problems and want to be part of a team thats shaping the future this is your moment.
Inviting applications for the role of Assistant Vice President Workforce Implementation and People Analytics Lead Operations
In this role the candidate will lead a team of T&C Workforce implementation and People Analytics resources supporting a Australiabased bank. This is a specialized functional lead position overseeing approximately 50 HR and analytics professionals spanning multiple delivery locations
Responsibilities
Deep domain knowledge in all Hire to Retire service lines or different HR roles banking experience & knowledge will be an added advantage
Delivering Value through transformation initiatives ensuring Zero Surprise operations and Growing business with client
Oversee Workforce implementation (Restructuring) operations across both restructures led and business led programs.
Oversee the team of People analytics experts responsible reporting delivery and advanced analytics insights for T&C function
Constantly work to find the opportunities to drive value beyond SLAs and contractual terms hence be able to drive value share and Transformation opportunity.
Strategic thinking and leadership experience with an emphasis on relationship management and communication at all levels within an organization. Facilitate and coordinate multiple deadlines create cohesive teams and respond quickly to management requests.
Drive regular operational governance at Workforce strategy Pillar and line of business level as well as participate in transformation governance
Adhering to client & contract requirements manage client relationship independently till executive levels
Work with the client organization to ensure common objectives are delivered
Leadership is a key skill required to deliver HRO objectives.
Strong people management
Qualifications we seek in you!
Minimum Qualifications/Skills
Lead the complete ambit of outsourced operations for Workforce Strategy and Transformation lines of business (includes Mass Restructuring and People analytics) to ensure high levels of customer satisfaction for both functional and executives stakeholders
Groom and enable career progression while encouraging Genpact culture (CI2). Achieve /exceed retention targets and driving continuous upskilling within teams.
Collaborate and work globally with other Genpact business leaders and functional leaders to build and commercialize existing and new product offerings
Demonstrate lean six sigma framework to drive continuous performance improvement and drive transformation agenda
Must be able to work with cross functional teams like Operations HR Service Line Digital Transformation Transitions etc.
Proactive ability to trouble shoot work through organizational change scenarios.
Implement appropriate mechanisms to identify understand and bring up performance gaps and/or performance breakthroughs. Develop and implement improvement plans to close performance gaps.
Intellectual agility and analytical outlook
Preferred Qualifications/ Skills
Qualified HR professional would be desirable in the potential candidate
Experience in managing large restructures from HR standpoint and supporting businesses with data led insights (key understanding of employee related analytics) and relevant years in managing teams and endtoend service delivery
Why join Genpact
Be a transformation leader Work at the cutting edge of AI automation and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get handson experience mentorship and continuous learning opportunities
Work with the best Join 140000 bold thinkers and problemsolvers who push boundaries every day
Thrive in a valuesdriven culture Our courage curiosity and incisiveness built on a foundation of integrity and inclusion allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Lets build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation.
Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.
Required Experience:
Chief
Employment Type
Full Time
Key Skills
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