Administrative Assistant

Job Description/Duties:

• Coordinate and manage all onboarding tasks and training schedules for new hires including completion and submission of facility credentialing packets.
• Update maintain and distribute recruitment and staffing reports/spreadsheets for the executive team; create and manage realtime daily staffing reports including clinician AZ phone lists rating lists availability rosters and other operational tracking documents.
• Accurately split Explanation of Benefits (EOBs) identify and reconcile billing discrepancies and process monthly Medicaid writeoffs in coordination with the billing department.
• Download organize and upload clinical documentation into appropriate systems and ensure timely completion in compliance with organizational policies and healthcare regulations.
• Professionally handle all incoming phone calls direct calls to the appropriate department take detailed and accurate messages and provide general information when appropriate.
• Support interdepartmental communication and coordination by assisting with email correspondence scheduling meetings and maintaining shared calendars.
• Maintain and organize digital and physical files track compliance documentation and assist in audits as needed.
• Manage office supply inventory request procurement of materials and liaise with vendors or external services as required.
• Assist in preparation of internal reports presentations and documentation for leadership meetings and external regulatory bodies.
• Provide general administrative and operational support to clinical and administrative teams.
• Perform other duties and projects as assigned by management.

Organizational Competencies:

• Consistently demonstrates strong motivation initiative and a high level of productive energy.
• Completes duties/tasks accurately and in a timely manner even under tight deadlines.
• Remains respectful and collaborative when working with colleagues and clients maintaining professionalism in all interactions.
• Exhibits honesty trustworthiness and reliability in daytoday operations.
• Maintains an organized workspace and shows the ability to effectively manage and prioritize multiple competing responsibilities.
• Demonstrates sound judgment and problemsolving skills particularly when handling confidential or timesensitive information.
• Communicates effectively across various platforms: verbal written telephone email and chat adapting tone and content to the audience.
• Shows clear commitment to the companys values goals and mission in all aspects of the role.

Skills/Qualifications Needed:

• High school diploma or equivalent required; associate or bachelors degree preferred.
• Proficiency in Microsoft Office Suite including Word Excel PowerPoint Outlook and Adobe PDF editing tools.
• Experience with Practice Management (PM) and Electronic Health Record (EHR) systems is required.
• Must demonstrate high integrity and discretion in handling sensitive patient and organizational information in compliance with HIPAA and other privacy regulations.
• Prior experience in a healthcare or medical office setting preferred.
• Strong organizational and administrative skills with a keen attention to detail.
• Excellent prioritization and time management skills with the ability to manage shifting priorities in a fastpaced environment.
• Demonstrated ability to collaborate effectively across departments and to build appropriate and trusted relationships with colleagues leadership and external partners.
• Exceptional verbal and written communication skills are required.