Geek Squad Services Agent
Geek Squad Services Agent
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
What youll do
- Build relationships with customers by providing and fulfilling recommendations regarding product service content (including membership)
- Establish and maintain consistent rhythms for timely follow up and ensure commitments are met or exceeded
- Perform advanced complexity work and deescalate difficult customer interactions as needed
- Manage inventory and vehicle maintenance in partnership with other Agents process paperwork and payment and provide feedback and training opportunities
- Travel to customers homes to perform basic delivery and installation
- Perform technical work within the retail location
- Must be at least 21 years old
- Must have a current valid drivers license and maintain a driving record which meets Best Buy safety standards
- Ability to acquire and maintain any state or local licensing as required to perform job effectively
- Ability to lift 75 pounds with or without reasonable accommodation up to 150 pounds as part of a team and between 150 250 pounds as part of a team and/or with support tools such as harnesses or lifts
- 3 months delivery or installation or computer troubleshooting experience
- 3 months of customer service experience
- 6 months of consumer electronics delivery installation integration and troubleshooting experience
Were committed to helping our people thrive at work and at home. We offer generous benefits that address your total wellbeing and provide support as you need it especially key moments in your life.
Our benefits include:
- Competitive pay
- Generous employee discount
- Physical and mental wellbeing support
As part of the Best Buy team youll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life in our stores online and in customers homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. Were committed to being a great place to work where you can unlock unique career possibilities. Above all we aim to provide a place where you can bring your full authentic self to work now and into the future. Tomorrow works here.
Best Buy is an equal opportunity employer.
Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.
Required Experience:
IC
Employment Type
Full Time
