Office Services Manager

Position Description:

BOND is seeking an organized and proactive Office Services Manager to lead and oversee daily office operations and services across all corporate locations. This role is responsible for corporate security systems reception coverage office related vendor management and serving as the main point of contact for building management teams at our offices. The Office Services Manager will also develop and implement standardized processes to support efficient and scalable internal operations and manage a team of office services staff. This role will report into the Vice President of Human Resources.

Core Responsibilities:

• Own and manage the companys centralized fob access system across all office locations.
• Provide executive meeting support and coordination.
• Oversee access permissions for new hires current employees and terminations in coordination with HR and IT.
• Will provide consistent and professional reception coverage at the Medford office and will ensure coverage during business hours at all applicable offices.
• Enhance and maintain standardized processes for:
  • Meeting room requests and setup coordination.
  • General office services requests across departments.
• Maintain document retention per compliance policies and ensure proper document handling storage and disposal in collaboration with relevant departments.
• Own and manage vendor relationships related to office operations supplies and services (contracts performance and renewals).
• Enhance and manage a centralized package tracking and delivery system using Optima ensuring efficient package intake and distribution at all sites.
• Serve as the primary contact with building management teams across all locations.
• Coordinate facilitiesrelated needs such as repairs space planning safety compliance and cleaning services.
• Lead response and communication for any buildingrelated emergencies or disruptions.
• Manage support and develop the Office Services team across all locations.

Qualifications:

• 5 years of experience in office/facilities management corporate services or related fields.
• Proven experience managing security/access control systems and vendor relationships.
• Strong organizational and problemsolving skills with a focus on process improvement.
• Excellent written and verbal communication skills.
• Proficiency with tools such as Microsoft Office and facilities software.
• Experience implementing tools or platforms like Optima or similar systems is a plus.
• Leadership experience with direct reports preferred.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job the employee is regularly required to sit; use hands to finger handle or feel; reach with hands and arms; and talk or hear. The employee frequently is required to stand and walk. The employee must regularly lift or move objects up to 10 pounds and may lift or move objects up to 25 pounds.

Equal Employment Opportunity Policy

BOND has a culture of and is committed to treating its employees with dignity and respect and maintaining a work environment that lives by its core values: Integrity Commitment Teamwork Innovation and Excellence.

BOND is an equal opportunity employer and abides by the requirements of the Americans with Disabilities Act (ADA) and we are committed to accommodating those with disabilities. We prohibit discrimination and harassment of any type and afford equal employment opportunities to employees and applicants without regard to race color religion sex/gender national origin age disability ancestry veteran status or military obligations sexual orientation reproductive health decision making genetic information protective hairstyles domestic violence experience or any other characteristic protected by federal state or local laws.

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