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o Level 3 operational support for Network Security Products and Services: Firewalls (Juniper/Fortinet / Palo Alto); Network Access Control; etc.
o All aspects in operation support including deployment and configuration troubleshooting advanced issues and working with Engineering/Vendor
o Implementing monitoring of products and services to ensure a healthy infrastructure
o Procuring shipping and remotely managing the installation and decommissioning of the security hardware
o Heavy coordination with other teams involved in Global DMZ buildouts in the firm including
Network Team Data Center teams etc
The nontechnical aspects
o Coordinating and leading the response of technology problems and incidents
o Customer service. Including off hour coverage via cell phone (oncall system)
o Creation/supplementation of Operational Runbooks
o Aligning global strategies with regional needs and demands
o Training teammates
o Interacting with service members of the networking systems ebusiness and PC support groups in major metropolitan regions across the globe.
Skills
Technical skills
o Knowledge and experience with network security infrastructure (e.g. configuring Firewalls
Network Access Control etc)
o Knowledge of packet filtering stateful packet inspection
o Scripting in any of the popular languages or Tools (Shell script Python Ansible Github Data pipeline)
o Knowledge of fundamental on networking (e.g. routing switching VLANs VPNs ete)
o Experience with host security (e.g.. (PTables host based firewalls).
o Familiarity with Change Management and incident response techniques
Soft skills
o Active interest in IT Security and general knowledge of Information Security
o Excellent written and oral communication skills. Fluent English is required
o Strong interpersonal and communication skills: capable of writing documentation making presentations to internal audience and interacting positively with management colleagues and customers.
o Independent problemsolving highly motivated and selfdirecting
o Comfortable working in an operations and support team with heavy end user interaction
o Ability to handle constantly changing flow of traffic; remain productive during slow times be able to multitask effectively during busy times exercise patience and professionalism during stressful situations
Desired Skills
Having skills and experience in the areas below is a major plus and will help the candidate
integrate with the team and environment:
o Experience with any of the firewall platforms: Fortinet Palo Alto Juniper ETC.
o Understanding of Networking and routing protocols (e.g. static routing; BGP; etc)
o Networking fundamentals (OSI model TCP Stack Network design)
o Experience in customer support and experience in interacting with business
Five years of network security administration experience; preferably in the Financial Services sector.
Bachelors Deqree in Computer Science or IT equivalent to the job description is required. The firm require people to work in office at least 3 days a week long term work from home is not an option.
skills
Network Security
Scripting
Full-Time