Systems Engineer - San Antonio, TX

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Job Description
The Systems Engineer is a critical liaison role embedded with mission partners at designated locations to ensure sustained visibility coordination and support for both HNI and OPS mutual items of interest. The FERs will work closely with HNI Program Managers (PMs) MAJCOM A6s and other organizations designated by the Government Sustainment PM to facilitate seamless communication and mission support. Responsible for the planning and engineering of an organizations systems infrastructure. Includes the implementation and design of hardware and software. Monitors the performance of systems. Experienced with standard concepts practices and procedures within a particular field. Relies on experience and judgment to plan and accomplish goals. Performs a variety of tasks. May lead and direct the work of others. A wide degree of creativity and latitude is expected.



Responsibilities
Serve as a liaison between the operations community and the Program Management Office (PMO) at all AFIN fielded locations.
Provide technical field representation for Sustainment ensuring effective communication between Operations (OPS) and HNIB at meetings and conferences.
Maintain situational awareness of HNIsupported systems by participating in meetings conferences and working groups to relay vital information to local units.
Engage in commander conferences staff meetings A6 director calls Integrated Product Team (IPT) calls section meetings and other relevant unit briefings that involve AFLCMC/HNI deployed systems and cyber infrastructure.
Participate in Customer meetings.
Provide regular updates to MAJCOM NOS and base personnel on HNI program status progress risks and planning schedules.
Work with the Government Sustainment PM to address MAJCOM/base program issues concerns or questions and propose potential solutions.
Assist in coordinating and facilitating meetings between impacted stakeholders to resolve programrelated issues.
Support the AFLCMC/HNI ARC team with OPS incident updates communication remediation and escalations.
Promote Sustainment services and benefits to the OPS community ensuring awareness and proper utilization.
Daily Operations Briefings.
Operational Configuration Control Board (CCB).
Operational Engineering Review Board (ERB).
Design Review Board (DRB).
Ticket Review and ARC Ticket Review.
Change Advisory Board (CAB).
Reporting & Documentation:

Submit a monthly FER Field Report for inclusion in the Integrated Data Environment (IDE). The report must include:
Summary of all work accomplished by FERs (categorized by MAJCOM and Program) and its impact on schedule cost and performance.
Ongoing issues/risks encountered in the field and status of prior months FER Request Forms (including ongoing tasks).
Additional Duties & Tasking:

Provide engineering support and troubleshooting for AFLCMC/HNI projects programs and weapon system sustainment efforts.
Perform onsite/offsite engineering efforts including equipment configuration troubleshooting and installations as approved via FER Task Requests.
Assist in Technical Order (TO) and Time Compliance Technical Order (TCTO) validation and verification before release.
Create and manage change requests within EITSM and Authorized Service Interruptions (ASIs) to support AFLCMC/HNI projects.
Be available for travel to any base as required to support PMO/OPS mission requirements.
Conduct and coordinate data calls and site surveys as needed.
Additional Qualifications/Responsibilities
Qualifications
An active Top Secret with SSBI is required for consideration
Strong technical expertise in sustainment operations and cyber infrastructure.
Ability to liaise between technical teams and operational units to ensure mission success.
Experience with AFLCMC/HNI systems and Air Force network operations is preferred.
Excellent communication and coordination skills to effectively support stakeholders across various units.
Ability to troubleshoot and resolve technical issues providing solutions in coordination with Sustainment PMO.
Willingness to travel as needed to support program operations and mission partners.
Bachelors Degree; 4 years of experience.
Microsoft Teams Microsoft Suite of Tools Microsoft Office 365
Certifications:

Information Assurance (IA) Technician (IAT) Level II.
Information Technology Infrastructure Library (ITIL) Foundation certified (v3 or higher) (DODM 8140).
Project certification.
CompTIA Cloud or higher.