Customer Service
Customer Service
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Salary Not Disclosed
1 Vacancy
Job Description
As a part of our Member Services team youll impact the lives of everyday people and help them move from surviving to thriving with innovative digital personal finance solutions. From onboarding and new account set up to answering questions and coaching them throughout their journey youll be there every step of the way to provide empathy care and guidance when its needed most.
This position is 100% workfromhome. Applicants must be located in Dallas or Houston or the surrounding areas.
Starting Pay: $16.00/hour
Start Date: June 23rd
What youll do:
- Communicate with our members via phone email and chat exhibiting care in every interaction
- Listen to our members providing empathy and solutions to their unique needs
- Collaborate with your team to share knowledge and best practices
- Accurately notate customers accounts
Qualifications :
What youll bring:
- Minimum of 1 year of Customer Service experience (call center or retail)
- High school diploma or equivalent
- Available for an 8hour shift Monday Friday between the hours of 7am 8pm CST
- Ability to work Saturdays and Sundays (not required but would qualify for additional pay incentives)
- Peoplefocused approach and solution mindset
- Ability to handle a high volume of inbound calls
- Strong communication skills
Additional Information :
Achieve wellbeing with:
- 401 (k) with employer match
- Medical dental and vision with HSA and FSA options
- Competitive vacation and sick time off as well as dedicated volunteer days
- Access to wellness support through Employee Assistance Program Talkspace and fitness discounts
- Up to $5250 paid back to you on eligible education expenses
- Pet care discounts for your furry family members
- Financial support in times of hardship with our Achieve Care Fund
- A safe place to connect and a commitment to diversity and inclusion through our six employee resource groups
Join Achieve change the future
At Achieve were changing millions of lives.
From the single parent trying to catch up on bills to the entrepreneur needing a loan for the next phase of growth youll get to be a part of their journey to a better financial future. Were proud to have over 3000 employees in mostly hybrid and workfromhome roles across the United States with hubs in Arizona California and Texas. We are strategically growing our teams with more workfromhome opportunities every day to better serve our members. A career at Achieve is more than a jobits a place where you can make a true impact have a sense of belonging establish a fulfilling career and put your wellbeing first.
Attention Agencies & Search Firms: We do not accept unsolicited candidate resumes or profiles. Please do not reach out to anyone within Achieve to market your services or candidates. All inquiries should be directed to Talent Acquisition only. We reserve the right to hire any candidates sent unsolicited and will not pay any fees without a contract signed by Achieves Talent Acquisition leader.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
