Retail Shift Lead (PT)
Retail Shift Lead (PT)
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1 Vacancy
Job Description
Job Purpose
The Shift Lead isan ambassador for our missiontoempower guests wellness journeys.Theyprovidea bestinclass guestexperiencethrough sharing superior knowledge of our products andtheirpassion for wellness. In addition to providing impeccableservice they are responsible forguestcentric selling completing orders processing transactions and carrying out the daily procedures of their retail store location.
Key Areas of Responsibility include but are not limited to
- Drive company sales growth and profitability through guestcentric selling teamwork superior product knowledge and an impeccable guest experience.
- Role model the selling process to ensure goals are met during shifts.
- Ability to foster a guestfocused selling culture; model the sales & service experience.
- Provide individual and team performance feedback to managers.
- Role modelelevated team performance in the moment to maximize team selling potential. Communicate the company goals and expectations clearly with all team members on every shift.
- Support onboarding of new employees by role modeling company standards and expectations.
- Be a brand ambassador; support community engagement and local store marketing partnerships to increase brand visibility.
- Support order and inventory processes where applicable.
- Freeze stores: Cut prepare and serve products. Clean equipment and follow proper food handling procedures.
- Effective management of thirdparty vendors.
- Enroll all guests in our Loyalty Program.
- Active & engaged product sampling throughout all day parts.
- Share guest feedback with the store manager regardingproduct requests concerns and suggestions.
- Perform opening and closing duties including executing bank deposits receiving shipments and disseminatingcompany directives. Maintain store appearance and cleanliness standards.
- Lead by example communicate company policy and model a safe & respectful work environment for all team members.
- Other jobrelated duties as requested.
Essential Job Functions
- Maintain product and company knowledge including product ingredients and allergens.
- Utilize POS and related computer systems to ensure efficiency.
- Maintain sales floor coverage and follow posted schedules.
- Work a schedule that aligns with business needs; this can include all day parts weekends and holidays.
- Ability to move and/or lift upto 50 pounds.
- Follow company policies and procedures.
Qualifications
- Passion knowledge and interest in health fitness and/or wellness.
- Ability to build guest relationships and deliver exceptional service.
- Possess a relentless ability to achieve results.
- Ability to quickly adapt & embrace new procedures processes and shifts to priorities.
- Proven success in achieving goals through guestcentric selling.
- Excellent team player with the ability to lead & work independently.
- Strong verbal & written communication skills withproficiencyin English.
- Keen understanding of sales principles and guest service practices.
- Previousretail restaurant or hospitality leadership experience preferred. Previouscash handling and POS experience.
- Ability to move and/orlift upto 50 pounds.
- A California Food Handler Card or applicable statespecific requirement is preferred at the time of hire.
- Hours vary Monday Sunday days evenings and weekends. Must have flexible availability including holidays
Other details
- Job FamilyRetail Stores
- Pay TypeHourly
- Job Start DateMonday May 5 2025
- Job End DateFriday May 30 2025
Employment Type
Hourly
