Become a part of our caring community and help us put health first
The Referral and Scheduling Coordinator schedules and preregisters patients for exams and procedures with specialists and providers outside of the primary care physicians office. The Referral and Scheduling Coordinator performs basic administrative/clerical/operational/customer support/computational tasks. Typically works on routine and patterned assignments.
The Referral and Scheduling Coordinator gathers and communicates all relative information and preparation instructions to patient and referring providers. Decisions are limited to defined parameters around work expectations quality standards priorities and timing and works under close supervision and/or within established policies/practices and guidelines with minimal opportunity for deviation.
Use your skills to make an impact
Required Qualifications
- 2 years of handson healthcare experience in a clinical setting preferably within the Medicare population
- Experience with Payor Portals
- Proficient with Microsoft Office applications including Microsoft Word Excel and Outlook
- Proficient with medical terminology
- Experience with Electronic Medical Records
- Excellent professional communication abilities at all levels within the organization and with patients at all times
- This role is considered patient facing and is part of the companys Tuberculosis (TB) screening program. If selected for this role you will be required to be screened for TB
- Must be passionate about contributing to an organization focused on continuously improving consumer experiences
Preferred Qualifications
- Bilingual English/Spanish
- Knowledge of ICD 10 and CPT coding
- Referral experience
- Medical Assistant or Professional State Certifications related to healthcare
Work Schedule: Full Time / 40 Hours / MF / 8a5p
Job Type: Medical Assistant
Specialty: Primary Care for Seniors
Position Type: Clinic / Onsite
Additional Information
This role is considered patient facing and is part of Humanas Tuberculosis (TB) screening program. If selected for this role you will be required to be screened for TB.
Benefits: Humana offers a variety of benefits to promote the best health and wellbeing of our employees and their families. We design competitive and flexible packages to give our employees a sense of financial securityboth today and in the future including:
- Health benefits effective day 1
- Paid time off holidays volunteer time and jury duty pay
- Recognition pay
- 401(k) retirement savings plan with employer match
- Tuition assistance
- Scholarships for eligible dependents
- Parental and caregiver leave
- Employee charity matching program
- Network Resource Groups (NRGs)
- Career development opportunities
Alert: Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number if it is not already on file. When required an email will be sent from with instructions on how to add the information into your official application on Humanas secure website.
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills knowledge experience education certifications etc.
$38000 $45800 per year
Description of Benefits
Humana Inc. and its affiliated subsidiaries (collectively Humana) offers competitive benefits that support wholeperson wellbeing. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits Humana provides medical dental and vision benefits 401(k) retirement savings plan time off (including paid time off company and personal holidays volunteer time off paid parental and caregiver leave) shortterm and longterm disability life insurance and many other opportunities.
About Us
About Conviva Senior Primary Care: Conviva Senior Primary Care provides proactive preventive care to seniors including wellness visits physical exams chronic condition management screenings minor injury treatment and more. As part of CenterWell Senior Primary Care Convivas innovative valuebased approach means each patient gets the best care when needed most and for the lowest cost. We go beyond physical health addressing the social emotional behavioral and financial needs that can impact our patients wellbeing.
About CenterWell a Humana company: CenterWell creates experiences that put patients at the center. As the nations largest provider of seniorfocused primary care one of the largest providers of home health services and fourth largest pharmacy benefit manager CenterWell is focused on wholeperson health by addressing the physical emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM) CenterWell offers stability industryleading benefits and opportunities to grow yourself and your career. We proudly employ more than 30000 clinicians who are committed to putting health first for our teammates patients communities and company. By providing flexible scheduling options clinical certifications leadership development programs and career coaching we allow employees to invest in their personal and professional wellbeing all from day one.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race color religion sex sexual orientation gender identity national origin age marital status genetic information disability or protected veteran status. It is also the policy of Humana to take affirmative action in compliance with Section 503 of the Rehabilitation Act and VEVRAA to employ and to advance in employment individuals with disability or protected veteran status and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions including but not limited to recruitment hiring upgrading promotion transfer demotion layoff recall termination rates of pay or other forms of compensation and selection for training including apprenticeship at all levels of employment.
Required Experience:
IC