Senior Solutions Engineer (IDV) (Hybrid)
Senior Solutions Engineer (IDV) (Hybrid)
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Job Description
SEON is the command center for fraud prevention and AML compliance helping thousands of companies worldwide stop fraud reduce risk and protect revenue. Powered by 900 real-time first-party data signals SEON enriches customer profiles flags suspicious behavior and streamlines compliance workflows - all from one place. SEON provides richer data more flexible and transparent analysis and faster time to value than any other provider on the market. Weve helped companies reduce fraud by 95% and achieve 32x ROI and were growing fast thanks to our partnerships with some of the worlds most ambitious digital brands like Revolut Wise and Bilt.
The SEON Solutions Engineering team provides domain and technical expertise to prospective and existing customers to uncover their challenges and goals while prescribing the appropriate fraud-fighting solution. Its a key role in helping customers achieve their objectives and in fueling SEONs growth as a leader in the fraud-fighting space.
A Solutions Engineer in our organization brings their expertise and sales consulting experience to collaborate with sales and account management teams in order to meet our collective goals and objectives. This is accomplished by working closely with customers sales teams and SEONs world class Fraud experts.
Our Solution Engineering teams challenge is to provide customers guidance on the areas of their application and user journey which are subject to fraudster attacks what the cost of that fraudulent activity is to customer organizations and the best approach to fight it using SEONs innovative solutions and technologies.
This role offers flexibility and can be based in our London office with a hybrid schedule.
Requirements
WHAT YOULL DO:
- Serve as a critical subject matter and solutions expert during the pre-sales process helping to further SEONs mission to end fraud globally particularly for SEONs Identity & Document Verification solutions.
- Provide support for technical integration discussions by aligning solutions to challenges faced by prospective and existing customers.
- Partner with cross-functional teams such as sales account management customer success product and engineering to ensure seamless implementation and delivery of our solutions.
- Stay on the cutting edge of the digital fraud landscape applying knowledge and tactics for uncovering and fighting fraud to discussions around SEONs platform capabilities.
- Provide recommendations to clients prospective clients and internal stakeholders sharing insights and recommendations to optimize services and drive client satisfaction.
- Serve as an important facet of SEONs strategy in EMEA assisting with how we reach and service clients in SEONs mature home market.
WHAT YOUll BRING:
- At least 3 years of experience in a solution engineering solutions consulting or similar sales engineering position for an IDV solution provider preferably in a start-up environment.
- Excellent verbal and written communication skills.
- Ability to collaborate with team members in the revenue organization and across the entire company.
- Proven ability to operate with a high degree of autonomy on the goals and objectives provided.
- Experience with REST APIs SDKs mobile applications and platform integrations.
- Familiarity with Javascript Typescript and other web-based programming languages are a plus.
- Fluency and professional proficiency in a second European language (French Spanish Portuguese etc) strongly preferred with experience working with clients across geographies and in non-English speaking environments.
Required Experience:
Senior IC
Employment Type
Full-Time
