Innovation manager
Innovation manager
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Job Description
The Role:
As a member of the Innovation team theInnovative Solutions Manager will collaborate with legal operations teams clients and practice groups to deliver creative solutions to business problems and promote productivity best practices innovation and client service.
Whilst this is the first innovation role within the London office there is support from Innovation roles across our US and European offices.
Responsibilities:
Provides project management and process improvement services to internal stakeholders
Works with internal and external clients to document requirements/challenges and develops and implements appropriate solutions
Supports team and firmwide initiatives and special projects focused on legal technology rollout and change management emerging technology assessment (e.g. GenAI) and other process improvements
Performs project management for innovation projects including gathering requirements communicating with attorneys and clients managing development timeline and completing project rollout
Partners with other members of the Innovation and Information Technology team to identify evaluate and implement emerging legal technologies
Serves as a subject matter expert for legal technology solutions providing ongoing support to internal teams and stakeholders
Monitors ongoing legal industry practices related to innovation including trends emerging technology and implementation challenges
Researches and evaluates tools and procedures that promote productivity efficiency and quality for legal work product and delivery of legal services.
Leverages and crafts solutions using Greenberg Traurig tools and thirdparty software to aid in the development of new solutions
Promotes visibility of departmental activities and solutions via firm presentations and client meetings
Experience Skills and personal attributes:
Demonstrated interest and understanding of emerging technologies (i.e. artificial intelligence machine learning predictive coding) and how they can be applied in a legal context
Ability to turn ideas into product solutions
Understanding of and ability to apply a design thinking approach to problem solving
Excellent attention to detail and the ability to work well under pressure
Excellent communication skills both written and oral
Effective interpersonal skills and the ability to interact with people at all levels
Excellent prioritisation and time management skills
Flexibility and adaptability in a fastpaced work environment
Ability to demonstrate a flexible and handson attitude responding effectively to rapidly changing circumstances
A commercial and pragmatic outlook
Excellent team player and strong interpersonal skills.
Advanced knowledge of MS applications to include Word Excel SharePoint PowerPoint and other project management case management and process mapping tools.
Demonstrate a positive attitude and be a role model for the team
Demonstrate the ability to manage simultaneous workstreams to tight deadlines
Ability to work both independently and as part of a crossfunctional collaborative team
Exceptional ability to quickly and accurately triage deconstruct and communicate issues and potential resolutions to management and professionals of all levels
Capacity to learn and use a variety of matter project and portfolio management tools
Provide outstanding client service and seek to exceed client expectations; proactive in seeking innovative ways to help others
Experience in change management and/or training with the ability to influence stakeholders at all levels
Awareness and experience with assorted legal operations and technology tools
Qualifications:
Undergraduate degree in business administration information technology or a related field is essential
Significant experience of working within a law firm corporate legal department or other professional services environment
Project Management Professional (PMP) or lean six sigma certification is desirable
Required Experience:
Manager
Employment Type
Full-Time
