Wet 'n Wild - Aquatics Lead

Palace Entertainment is a leading leisure park operator in the United States and Australia overseeing more than 25 entertainment venues hotels and educational venues across 11 different states.

Palace Entertainment owns and operates some of the countrys largest and most prestigious venues including: National Historic Landmark Kennywood Park Americas Oldest Amusement Park Lake Compounce the worlds first ever Cartoon Network Hotel Best Family Theme Park Dutch Wonderland and a variety of other familyfriendly parks and campgrounds throughout the United States.

Palace Entertainment is a subsidiary of Parques Reunidos one of the leading global operators with more than 60 different assets (theme parks zoos and marine parks water parks and other attractions) spread out over various countries across Europe North America the Middle East and Australia.

We are currently looking for a:

Roles & Responsibilities:

Supervisory Duties:

• Assist with the daily supervision of the Aquatics team and any other assigned departments
• Lead by example attitude and as a representation of Wet n Wild Emerald Pointe core values
• Act as an approachable mentor and coach to all assigned team members
• Become knowledgeable of performing the essential duties of all aquatics and lifeguarding positions and backfill these positions when needed
• Participate in newhire orientation and training activities for all assigned employees
• Ensure lifeguard rotations are within the Ellis and Associates standards
• Ensure lifeguards are exceeding the Ellis and Associates standards
• Ensure that all required meal and other breaks are being given in accordance with North Carolina State law
• Ensure daily signin sheets are completed and submitted each day
• Assist with team scheduling and timekeeping activities

Departmental Duties:

• Delight all guests by quickly and expertly providing courteous assistance to address their questions or concerns.
• Stay alert when assigned to swimming areas to ensure guest safety.
• Oversee daily morning checks for water attractions and waterslide testing
• Oversee daily pool cleanings tube field testing and inservice classes for assigned team
• Respond to all radio calls and properly log down time on rides in Dispatch station
• Provide bathroom breaks for all team members as needed
• Render firstaid (within scope of knowledge) to injured guests or team members
• Handle operationrelated guest concerns and assist with lost children
• Escalate major guest concerns to management or maintenance team in a timely manner
• Maintain constant vigilance and proactively identify potential hazards; inform Park leadership and/or maintenance team of any such situations in a timely manner
• Ensure that all Park areas are clean and free of hazards prior to daily opening
• React in a calm and professional manner during emergency situations
• Assist with crowd control in emergency situations
• Ensure preopening and closing check lists are done by Aquatics team members
• Update and ensure proper Zone Coverage and Zone Validations are done for each spot in the park
• All other duties assigned by leadership

Education and Experience:

• No education requirements for this position
• 1 year of previous lifeguard experience desired
• Must successfully complete the Ellis & Associates Lifeguard Training Program before becoming a lifeguard at Wet n Wild Emerald Pointe. All Lifeguard candidates will be required to obtain the Ellis Lifeguard Certification instructional handbook and pass all certification requirements. (Swim 200 yards doing front crawl or breaststroke; Retrieve 10lb brick from 11 ft of water; and tread water without hands for 2 minutes)

Language: Ability to read write and speak fluent English; Spanish or other bilingual language skills are a plus.

Requirements:

• Must be at least 16 years of age to comply with North Carolina Child Labor Laws
• Ability to work flexible schedule including evenings weekends and holidays
• Must be willing and able to work with a vastly diverse staff of lifeguards
• Demonstrated ability to successfully perform all swim tests water rescues assists
• Ability to comply with all uniform policies
• Must possess safetyoriented mindset and understand the importance of complying with all Federal State and local regulations regarding aquatics safety standards
• Ability to attend 4 hours of inservice training per month
• Ability to take control of emergency and intense situations while remaining calm
• Ability to manage crowd control during emergency situations
• Must demonstrate a willingness to learn and ability to follow instructions
• Must be guestfocused and work well with other team members and supervisors
• Ability to work independently with minimal supervision

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. In certain cases reasonable accommodation may be made to enable individuals with disabilities to perform essential functions of the job.

• Ability to swim 200 yards using front crawl/freestyle or breaststroke
• Ability to retrieve a 10pound brick from at least 11 feet of water
• Ability to tread water for 2 minutes without the use of hands
• Ability to stand or walk for extended periods of time
• Ability to swim wade and stand (sometimes in moderate currents)
• Ability to frequently kneel stoop bend squat twist or reach above shoulderlevel
• Ability to use hands to grasp finger handle or feel
• Ability to carry push pull lift and hold objects weighing up to 50 pounds.
• Ability to aid and physically move guests of varying heights and weights

Vision Requirements:

• Must possess 20/25 correct vision (corrective lens if required must be worn while on duty)
• Specific vision abilities are required for this job including close vision distance vision color vision peripheral vision depth perception and the ability to adjust focus.
• Ability to see differences between colors and brightness
• Ability to see details of objects that are more than a few feet away

Working Conditions:

• Continuous exposure to outdoor aquatics environments
• Continuous exposure to variable outside temperatures including high heat direct sun cold humidity dust rain and other weather conditions
• Fastpaced environment with constantly shifting priorities and challenges
• Regularly subjected to water and pool chemicals

Team member benefits:

Working at Wet n Wild Emerald Pointe is about making people happy! Its about being independent and having fun making new friends and earning extra money while doing so. As a Wet n Wild Emerald Pointe employee you can be the smiling face that makes a great first impression for incoming guests a cook that serves up tasty treats and culinary delights a lifeguard who soaks up the sun while keeping guests safe or a ride operator that keeps guests coming back for more thrills! There are many exciting seasonal job opportunities available to take your summer job to new heights!

Palace Perks & Benefits:

• Flexible schedule
• Ability to crosstrain and learn unique skills across various departments
• Free admission to Wet n Wild Emerald Pointe and all Palace Entertainment parks on your days off
• Invitations to exclusive companysponsored employee events throughout the season
  

Weve got great jobs for people just starting out in the workforce looking for a second job or staying active after retirement. If you want a fun flexible job with an innovative company look no further than Wet n Wild Emerald Pointe. Apply today!