Chief Product Officer - Merchant Services
Chief Product Officer - Merchant Services
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Salary Not Disclosed
1 Vacancy
Job Description
This is a Hybrid opportunity out of our Texas office at 100 Throckmorton Street Fort Worth TX 76102. Should an identified candidate reside in Georgia the office location is 5565 Glenridge Connector NE Atlanta GA 30342 with an expectation of monthly travel to the Fort Worth location.
WHO YOU ARE:
Have you become known as a builder a visionary a storyteller and innovator Have you scaled and delivered through highgrowth phases Are you ambitious with an intrapreneurial spirt engrained in your DNA Do you understand the harmony between user obsession and business outcomes Can you see around corners spot patterns and simplify complexity into clear inspiring roadmaps
ABOUT US:
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RESPONSIBILITIES:
As the Chief Product OfficerMerchant Services you will innovate inspire coach and rally teams across crossfunctional departments. You will turn bold product visions and ideas into realities.
You are accountable for the Small to MidMarket Businesses product portfolio including accountability for the vision innovation and delivery. This role ensures products are desirable viable and successfully enabled by the Deluxe technology and operations.
Ensure the product portfolio is profitable and supports the overall business strategy
Define and set KPIs and annual goals financial and nonfinancial across the portfolio and drive performance and profitability
Innovative leader driving growth while ensuring the product portfolio delivers value in the short medium and long term
Define the portfolio vision strategy and roadmap
Balance investment of money time and people in shortterm tactical product improvements with longterm strategic product investments to maximize ROI
Lead the launch and support of products collaborate with crossfunctional teams like Technology to ensure the product is built correctly and partner with Sales Marketing Operations and Finance to successfully commercialize and grow the products
Own the product portfolio and each product therein across the full product lifecycle (introduction growth maturity sunset) and the endtoend experience of each product across Shop Buy Adopt Use and Support
Understand and share insights about the customer and market through customer research customer feedback market analysis emerging technologies payments trends and experimentation to inform prioritization
Build and utilize a voice of customer program to evaluate product performance solicit feedback integrate the voice of the customer into the product gather and present customer insights from research
Recruit nurture and develop a highperforming Product Management team ensure adherence to best practices
Deliver thought leadership both within the organization and externally engage highprofile clients and partners to elevate our reputation as a pioneering fintech leader
BASIC QUALIFICATIONS:(Required)
Bachelors Degree AND 10 years of product management experience; OR Masters Degree AND 8 years of product management experience
7 years of people leadership experience
Experience leading portfolio of products across a lifecycle including conceptualizing a product early launching a product to market and maintaining a product in market
Advanced knowledge of payments and fintech industries and products
Familiarity with business management product marketing design/UX and agile technology processes
Must be 18 years of age or older
PREFERRED QUALIFICATIONS:(Desired but not required)
Deep knowledge of current product management and innovation methodologies best practices and design thinking
Strong business acumen including market analysis business cases and P&Ls
Creative problem solver capable of developing innovative and differentiated solutions
Excellent facilitative leadership skills to work collaboratively and cross functionality in a shared services model to lead and influence employees that are indirect superiors peers or junior to this role
Experience managing a high performing team and cultivating a collaborative environment across team boundaries
Demonstrated agile leadership competencies with expertise grit growth mindset and ownership as well as ability to lead coach and motivate teams
Technical knowhow and expertise to engage influence and challenge technology directions and decisions
Experience working within an innovation team or enterprise product team for a larger company
Experience with primary customer research time in the field market research and translation of insights uncovered into ideas concepts and products
Press trained to represent the company externally to investors press and analysts
Benefits
In line with our commitment to employee wellbeing our total rewards benefits package is designed to support the physical financial and emotional health of our employees tailored to meet their unique and evolving needs. Our approach considers our employees whole selves ensuring they can thrive both in and outside of work. Here are some of the benefits we offer which may vary based on role location or hours worked:
Healthcare (Medical Dental Vision)
Paid Time Off Volunteer Time Off and Holidays
EmployerMatched Retirement Plan
Employee Stock Purchase Plan
ShortTerm and LongTerm Disability
Infertility Treatment Adoption and Surrogacy Assistance
Tuition Reimbursement
These benefits are designed to enhance the health protect the financial security and provide peace of mind to our employees and their families.
Deluxe Corporation is an Equal Employment Opportunity employer:
All qualified applicants will receive consideration for employment without regard to race color creed religion disability sex age ethnic or national origin marital status sexual orientation gender identity or presentation pregnancy genetics veteran status or any other status protected by state or federal law.
Please view the electronic EEO is the Law Poster which serves to inform you of your equal employment opportunity protections as part of the application process.
Reasonable Accommodation for Job Seekers with a Disability: If you require reasonable accommodation in completing this application interviewing completing any preemployment testing or otherwise participating in the employee selection process please direct your inquiries to .
Required Experience:
Chief
Employment Type
Full-Time
