Business Enablement Manager
Business Enablement Manager
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
KNOWLEDGE SKILLS and ABILITIES REQUIRED FOR THE POSITION
Excellent Communications Skills written and verbal
Strong analytical MS PowerPoint and Excel skills
Good time and project management skills
Ability to effectively work and engage with all levels of management.
Task and outcome orientated. Rapid turnover on multiple urgent tasks/requests
Sensitive to the dealer culture specifically regarding customer orientated processes & standards necessary to drive the business forward
Must be effective at implementing new programs procedures & enforcing them accordingly
Compliance: Understanding of regulatory requirements and compliance standards.
Understand and apply all the policies and agreements applicable to the business requirements
Responsibilities
Sales Team Credit and Processing Centre:
Serve as the primary point of contact for administrative matters between the Sales team Credit and the processing centre team.
Work cross functionally with divisional counterparts on initiatives to simplify and improve ease of business including but not limited to the Processing Centre and Credit Management etc.
Streamline communication and workflow processes to ensure efficient resolution of dealer queries and requests.
Identify and address administrative bottlenecks to improve the overall dealer experience.
Strategic Formulation:
Collaborate with the Regional Sales Managers to formulate strategies aimed at improving the performance of the sales credit and processing teams.
Provide strategic insights using data provided to identify opportunities for growth and improvement.
Develop and implement action plans to achieve strategic goals and objectives.
Administrative Coordination:
Coordinate administrative support for the sales credit and processing centre teams ensuring efficient operations.
Oversee the management of documents records and other administrative materials.
Team Management:
Manage a team of retail analysts credit analysts training and sales support providing guidance coaching and support.
Set performance goals and expectations for team members and conduct regular performance evaluations.
Foster a collaborative and highperforming team environment.
Compliance:
Ensure that all training programs and activities comply with relevant regulatory requirements and company policies.
Maintain accurate records of training completion and compliance documentation.
Stay up to date on industry best practices and regulatory changes related to training and compliance.
Qualifications
Bachelors degree in business administration Finance or a related field. Masters degree preferred.
10 years of experience in relevant industry e.g. automotive and or financial services with a focus on sales credit lending or operations.
Proven experience in planning and administrative coordination.
Required Experience:
Manager
Employment Type
Full-Time
