Senior Product Manager, Technology

Thank you for considering a career at Ensemble Health Partners!

Ensemble Health Partners is a leading provider of technologyenabled revenue cycle management solutions for health systems including hospitals and affiliated physician groups. They offer endtoend revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.

Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo we know they will be the difference!

O.N.E Purpose:

• Customer Obsession:Consistently provide exceptional experiences for our clients patients and colleagues by understanding their needs and exceeding their expectations.

• Embracing New Ideas:Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation.

• Striving for Excellence:Execute at a high level by demonstrating our Best in KLAS Ensemble Difference Principles and consistently delivering outstanding results.

The Opportunity:

By embodying our core purpose of customer obsession new ideas and driving innovation and delivering excellence you will help ensure that every touchpoint is meaningful and contributes to our mission of redefining the possible in healthcare.

The Sr Product Manager Technology will lead the continued expansion of assigned Ensemble IQ workflow products within the revenue cycle. Engage with cross functional matrix partners to define business requirements based on valued outcomes. Documenting multiple level product definition including roadmaps scope feature definition business models and workflow to support delivery. Directly engages with delivery team to ensure holistic approach focused on value in an agile framework.

Job Competencies

• Decision Making Makes decisions by gathering analyzing and interpreting information; chooses the best course of action by establishing clear decision criteria generating and evaluating alternatives and making timely decisions.
• Courage Proactively confronts difficult issues and effectively participates in challenging conversations; makes hard choices and takes bold action in the face of opposition or fear. Refuses defeat.
• Influencing Uses effective persuasion techniques to gain acceptance of ideas and commitment to actions that support specific outcomes.
• Coaching & Developing Others Partners with individuals and supports their development of knowledge skills and abilities; empowers them to unlock their potential and maximize performance and growth knowing that developing you makes us better.
• Emotional Intelligence Establishes and sustains trusting relationships by accurately understanding and interpreting ones own and others emotions and adapts behaviors to accomplish intended results.
• Creating an Inclusive Environment Makes decisions and initiates action to ensure that policies and business practices leverage the capabilities and insights of individuals with diverse backgrounds cultures styles abilities and motivation.

Essential Job Functions

• Customer Obsession: Consistently provide exceptional experiences for our clients patients and colleagues by understanding their needs and exceeding their expectations.
• Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation.
• Striving for Excellence: Execute at a high level by demonstrating our Best in KLAS Ensemble Difference Principles and consistently delivering outstanding results.
• Collaborate with revenue cycle operations team and apply market research to develop requirements that support strategy and product roadmap for Ensemble Health Partners revenue cycle products and software modules
• Gather and document user requirements develop business case (revenue yield cost savings from enhanced productivity)
• Contribute to funding/approval requests for IT steering committee
• Collaborate with engineering to delivery prioritized features in an Agile and DevOps frameworks
• Create maintain and communicate prioritized product and team backlogs
• Contribute to preparation of marketing collateral and product demonstrations
• Work and coordinate deliverables with global teams

Employment Qualifications

Desired Work Experience

5 to 7 Years

Desired Education

Bachelors Degree or Equivalent Experience

Information Systems

Other Preferred Knowledge Skills and Abilities

• Bachelors degree or equivalent experience
• 3 years Domain Knowledge in Healthcare Revenue Cycle or applicable experience
• 5 years experience in business analyst system analyst product owner or similar role
• 3 years experience in agile environment
• Ability to work independently and in team environment
• Effectively leads crossfunctional meetings interfaces well with multiple levels internally and externally
• Drive support of product strategy through feature roadmap development
• Effectively balances and negotiates needs of operations and technical teams
• Comfortable knowledge of technical acumen to support end to end solution and direction
• Proven analytical troubleshooting and problemsolving skills
• Ability to lead and influence through building of credibility and trust
• Effective communication in both business and technical space
• This position pays between $based on experience

This posting addresses state specific requirements to provide pay transparency. Compensation decisions consider many jobrelated factors including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position. A candidate entry rate of pay does not typically fall at the minimum or maximum of the roles range.

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Join an awardwinning company

Fivetime winner of Best in KLAS 202025

Black Book Researchs Top Revenue Cycle Management Outsourcing Solution

22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle

Leader in Everest Groups RCM Operations PEAK Matrix Assessment 2024

Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance

Energage Top Workplaces USA

Fortune Media Best Workplaces in Healthcare 2024

Monster Top Workplace for Remote Work 2024

Great Place to Work certified

• Innovation

• WorkLife Flexibility

• Leadership

• Purpose Values

Bottom line we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include:

• Associate Benefits We offer a comprehensive benefits package designed to support the physical emotional and financial health of you and your family including healthcare time off retirement and wellbeing programs.
• Our Culture Ensemble is a place where associates can do their best work and be their best selves. We put people first last and always. Our culture is rooted in collaboration growth and innovation.
• Growth We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement.
• Recognition We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.

Ensemble Health Partners is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race color sex sexual orientation gender gender identity religion national origin age disability military or veteran status genetic information or any other basis protected by applicable federal state or local laws. Ensemble Health Partners also prohibits harassment of applicants or employees based on any of these protected categories.

Ensemble Health Partners provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process please contact .

This posting addresses state specific requirements to provide pay transparency. Compensation decisions consider many jobrelated factors including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position. A candidate entry rate of pay does not typically fall at the minimum or maximum of the roles range.

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