Sr RISC Manager, Trustworthy Listings
Sr RISC Manager, Trustworthy Listings
Posted on :
06-05-2025
Employer Active
1 Vacancy
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Job Description
This role is open in Milan Luxembourg.
At Amazon were working to be the most customercentric company on earth. To get there we need passionate and hardworking people. If you are interested about building innovative systems to protect customer safety at scale while enabling Amazon to build the place where customers can find and buy anything online this is your chance to make history.
What does EU Trustworthy Listings do We ensure that products on Amazon deserve the Trust of our customers by ensuring they are safe compliant and include all information that matters to them.
Examples:
* We block tobacco (and 20K other illegal product types)
* We remove false claims e.g. this pill cures cancer
* We set up process for drivers to ask customers to confirm their age before letting them buy whisky (and any alcoholic beverage ecigs bladed products)
* We collect test results on toys to ensure they cannot cause damage to a child (and for dietary supplements appliances that can get into fire baby transportation)
* We display in the website the Energy Efficiency Label (and allergens for food safety warnings for toys)
What does the Restricted Products team do We ensure that there are not illegal products in our website. We ensure our products are offered by qualified Sellers (e.g. medicines by pharmacists). We also ensure Age Restricted products are not delivered to underage. We remove illegal claims that can mislead our customers.
Beyond launching new controls you will be involved in ensuring the effectiveness of our existing control portfolio through continuous improvement initiatives.
We invest in technology to do this at scale.
We create and drive programs to ensure compliance with new safety and compliance regulations.
We make of Customer Trust a competitive advantage.
Youll will be part of a team that manages complex multidisciplinary projects from start to finish and work with internal stakeholders (Legal Tech Ops Business) to plan requirements manage project schedules identify risks and communicate/report.
Key job responsibilities
We are looking for an independent and organized risk manager with a solid background on project management to join our team. The candidate requires analytical and problem solving skills ownership and ability to influence. In this position the candidate will:
Work across tech compliance operations and business teams to drive crossfunctional projects
Work with stakeholders to identify resources assemble project teams and assign responsibilities.
Assess costs benefits and risks; anticipate bottlenecks; identify track and mitigate issues; manage escalations; anticipate and make tradeoffs; and balance business needs with technical constraints.
Clearly communicate goals responsibilities issues and status to partners teams and stakeholders.
Drive effective teamwork collaboration and commitment across multiple disparate local and remote groups with conflicting priorities
Identify and pursue opportunities to scale and increase our impact.
About the team
The EU Trustworthy Listings team is part of the broader EU Trustworthy Shopping Experience team. We work to ensure that all the products offered In Europe across the various Amazon business channels are safe for our customers and compliant with all product and food safety legal requirements. We bring technical expertise leveraging technology solutions to serve Amazon business suppliers and customers.
Bachelors degree or equivalent
Knowledge of Microsoft Office products and applications at an advanced level
Masters degree or equivalent
Project Management Professional (PMP) or equivalent certification
Experience leveraging technology and implementing lean principles / Six Sigma methodologies to drive process improvements or equivalent
Experience in compliance audit or risk management
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover invent simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( to know more about how we collect use and transfer the personal data of our candidates.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
At Amazon were working to be the most customercentric company on earth. To get there we need passionate and hardworking people. If you are interested about building innovative systems to protect customer safety at scale while enabling Amazon to build the place where customers can find and buy anything online this is your chance to make history.
What does EU Trustworthy Listings do We ensure that products on Amazon deserve the Trust of our customers by ensuring they are safe compliant and include all information that matters to them.
Examples:
* We block tobacco (and 20K other illegal product types)
* We remove false claims e.g. this pill cures cancer
* We set up process for drivers to ask customers to confirm their age before letting them buy whisky (and any alcoholic beverage ecigs bladed products)
* We collect test results on toys to ensure they cannot cause damage to a child (and for dietary supplements appliances that can get into fire baby transportation)
* We display in the website the Energy Efficiency Label (and allergens for food safety warnings for toys)
What does the Restricted Products team do We ensure that there are not illegal products in our website. We ensure our products are offered by qualified Sellers (e.g. medicines by pharmacists). We also ensure Age Restricted products are not delivered to underage. We remove illegal claims that can mislead our customers.
Beyond launching new controls you will be involved in ensuring the effectiveness of our existing control portfolio through continuous improvement initiatives.
We invest in technology to do this at scale.
We create and drive programs to ensure compliance with new safety and compliance regulations.
We make of Customer Trust a competitive advantage.
Youll will be part of a team that manages complex multidisciplinary projects from start to finish and work with internal stakeholders (Legal Tech Ops Business) to plan requirements manage project schedules identify risks and communicate/report.
Key job responsibilities
We are looking for an independent and organized risk manager with a solid background on project management to join our team. The candidate requires analytical and problem solving skills ownership and ability to influence. In this position the candidate will:
Work across tech compliance operations and business teams to drive crossfunctional projects
Work with stakeholders to identify resources assemble project teams and assign responsibilities.
Assess costs benefits and risks; anticipate bottlenecks; identify track and mitigate issues; manage escalations; anticipate and make tradeoffs; and balance business needs with technical constraints.
Clearly communicate goals responsibilities issues and status to partners teams and stakeholders.
Drive effective teamwork collaboration and commitment across multiple disparate local and remote groups with conflicting priorities
Identify and pursue opportunities to scale and increase our impact.
About the team
The EU Trustworthy Listings team is part of the broader EU Trustworthy Shopping Experience team. We work to ensure that all the products offered In Europe across the various Amazon business channels are safe for our customers and compliant with all product and food safety legal requirements. We bring technical expertise leveraging technology solutions to serve Amazon business suppliers and customers.
Bachelors degree or equivalent
Knowledge of Microsoft Office products and applications at an advanced level
Masters degree or equivalent
Project Management Professional (PMP) or equivalent certification
Experience leveraging technology and implementing lean principles / Six Sigma methodologies to drive process improvements or equivalent
Experience in compliance audit or risk management
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover invent simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( to know more about how we collect use and transfer the personal data of our candidates.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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