Sr. Systems Dev Manager, ATS Product & Tech
Sr. Systems Dev Manager, ATS Product & Tech
Posted on :
06-05-2025
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1 Vacancy
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Job Description
The ATS Team in Hyderabad is looking for a Sr. System Development Manager with the experience to manage their missioncritical engineering support organization and a strong delivery record to execute strategic crossfunctional operations and technology projects. This role will be responsible for building and managing a team that provides critical technical support infrastructure services and automated solutions to enable successful delivery across the transportation technology landscape. It offers an exciting opportunity to make a significant impact on Amazons transportation technology teams. It involves regular communication with senior leadership on large scale solutions program planning status risks and change control. Crossteam coordination project management stakeholder management and executive presentation skills are essential.
As the Sr. Manager you will have technical ownership and will be responsible for software support functions in one of the most demanding departments within Amazon. You will have an established background in managing software support organization and operate as a site leader having strong customer focus excellent project and stakeholder management skills great communication skills and a motivation to achieve results in a fast paced environment. You will collaborate with business teams program/project management teams and software development teams to achieve Operational Excellence and scale our business. The role also involves coming up with Think Big initiatives driving internal development projects and building custom tools to enhance efficiency of our support operations and development/business teams. You will come up with proposals on business/team expansion to achieve large scale wins for the org and Amazon. Your org will be an hybrid one managing software support solutions and program management with a mix of People Managers (System Dev and Support engineering) Technical Program Managers/Program Managers System Dev and Support engineers. You will operate as a Manager of managers whose teams of 812 highly talented System Dev and Support engineers responsible for managing operational excellence of partnering development teams and all aspects of missioncritical services. Drive process and service improvements and improve daytoday operational efficiency. Investigate and recommend approaches and systems that meet quality performance and sustainability criteria Create operational runbooks for events and services. Youll lead them to create and efficiently use tools and processes to triage track and resolve customer issues within a rapidly growing development organization. Youll be serving as the customer ambassador in software development across Transportation Technology space. Provide Tech guidance to the team around operational excellence solutions system design project planning and execution automations and tools development. Other responsibilities include waste elimination and continuous improvement for the largescale distributed systems. As a manager of managers you will be accountable for devising 3YP and yearly goals for your org performance management of your teams and ensure customer centric approach in the deliverables. You should be able to clearly articulate through data productivity gains achieved.
Key job responsibilities
Build Lead and manage the team of managers engineers TPMs/PMs providing technical guidance mentorship and career development
Devise organization OE goals for the broader Transportation organizations and set internal team goals to aid achieve the larger goals.
Influence and drive consensus across organizational boundaries
Drive technical strategy and architecture decisions for shared services and infrastructure used across Transportation tech teams
Partner with development teams to understand their needs and deliver solutions that improve efficiency and reliability
Establish best practices standards and processes for system development and operations
Drive technical innovations and Oversee the design and implementation of scalable reliable technical solutions that impact multiple teams
Drive operational excellence through metrics monitoring and continuous improvement
Collaborate with senior leadership to align technical initiatives with business objectives
Manage relationships with stakeholders and partner teams
Bachelors degree in Computer Science Engineering or related field
12 years of experience
5 years of experience managing system development and support teams
Strong technical background in distributed systems cloud computing and serviceoriented architecture
Experience with AWS services and cloud infrastructure
Track record of delivering largescale technical projects
Excellence in technical problem solving and system design
Datadriven decision making approach and strong focus on customer satisfaction and operational excellence
Strong communication and interpersonal skills and stakeholder management across multiple teams
Masters degree in Computer Science or related field
Experience in transportation or logistics technology
Knowledge of CI/CD practices and Operations principles
Strong understanding of microservices architecture
Experience with performance optimization and scaling distributed systems
Track record of building and managing shared services platforms
Experience with Agile methodologies and practices
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
As the Sr. Manager you will have technical ownership and will be responsible for software support functions in one of the most demanding departments within Amazon. You will have an established background in managing software support organization and operate as a site leader having strong customer focus excellent project and stakeholder management skills great communication skills and a motivation to achieve results in a fast paced environment. You will collaborate with business teams program/project management teams and software development teams to achieve Operational Excellence and scale our business. The role also involves coming up with Think Big initiatives driving internal development projects and building custom tools to enhance efficiency of our support operations and development/business teams. You will come up with proposals on business/team expansion to achieve large scale wins for the org and Amazon. Your org will be an hybrid one managing software support solutions and program management with a mix of People Managers (System Dev and Support engineering) Technical Program Managers/Program Managers System Dev and Support engineers. You will operate as a Manager of managers whose teams of 812 highly talented System Dev and Support engineers responsible for managing operational excellence of partnering development teams and all aspects of missioncritical services. Drive process and service improvements and improve daytoday operational efficiency. Investigate and recommend approaches and systems that meet quality performance and sustainability criteria Create operational runbooks for events and services. Youll lead them to create and efficiently use tools and processes to triage track and resolve customer issues within a rapidly growing development organization. Youll be serving as the customer ambassador in software development across Transportation Technology space. Provide Tech guidance to the team around operational excellence solutions system design project planning and execution automations and tools development. Other responsibilities include waste elimination and continuous improvement for the largescale distributed systems. As a manager of managers you will be accountable for devising 3YP and yearly goals for your org performance management of your teams and ensure customer centric approach in the deliverables. You should be able to clearly articulate through data productivity gains achieved.
Key job responsibilities
Build Lead and manage the team of managers engineers TPMs/PMs providing technical guidance mentorship and career development
Devise organization OE goals for the broader Transportation organizations and set internal team goals to aid achieve the larger goals.
Influence and drive consensus across organizational boundaries
Drive technical strategy and architecture decisions for shared services and infrastructure used across Transportation tech teams
Partner with development teams to understand their needs and deliver solutions that improve efficiency and reliability
Establish best practices standards and processes for system development and operations
Drive technical innovations and Oversee the design and implementation of scalable reliable technical solutions that impact multiple teams
Drive operational excellence through metrics monitoring and continuous improvement
Collaborate with senior leadership to align technical initiatives with business objectives
Manage relationships with stakeholders and partner teams
Bachelors degree in Computer Science Engineering or related field
12 years of experience
5 years of experience managing system development and support teams
Strong technical background in distributed systems cloud computing and serviceoriented architecture
Experience with AWS services and cloud infrastructure
Track record of delivering largescale technical projects
Excellence in technical problem solving and system design
Datadriven decision making approach and strong focus on customer satisfaction and operational excellence
Strong communication and interpersonal skills and stakeholder management across multiple teams
Masters degree in Computer Science or related field
Experience in transportation or logistics technology
Knowledge of CI/CD practices and Operations principles
Strong understanding of microservices architecture
Experience with performance optimization and scaling distributed systems
Track record of building and managing shared services platforms
Experience with Agile methodologies and practices
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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