Operations Analyst
Operations Analyst
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Job Description
Were building a relationshiporiented bank for the modern world. We need talented passionate professionals who are dedicated to doing whats right for our clients.
At CIBC we embrace your strengths and your ambitions so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
To learn more about CIBC please visit
What Youll Be Doing
You will be working with the Corporate and Commercial Loan Operations team on behalf of US and Canadian Large Corporate and/ or Canadian Commercial Banking clients within Credit Processing Services (CPS) Capital Markets and Wealth Management Operations. As an Operations Analyst you will be responsible for processing corporate and commercial loan products updating loan systems (Advanced Commercial Banking System (ACBS) etc.) liaising with internal/external business partners and disbursing funds to clients ensuring all due diligence requirements are followed and Service Level Agreements are met by managing multiple concurrent objectives activities and making effective judgments as to prioritizing and time allocation. The hours are MF 9:30am to 6:00pm however this may change depending on business needs and overtime may be required due to high volumes.
At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work details on your work arrangement (proportion of onsite and remote work) will be discussed at the time of your interview.
How Youll Succeed
- Processing & Attention to detail Ensure that transactions are completed accurately on a timely basis and in accordance to CIBCs policies and procedures while dealing with high volumes and tight timelines. Process loans terms maintain loans and collect appropriate interests and fees with minimal supervision.
- Providing Exceptional Client Service Provide high level of customer service to internal and external business partners via email and phone calls.
- Teamwork Collaborate as a team to ensure all loan requests are fulfilled and provide backup support for your colleagues to succeed as a team.
- Experience Experience with corporate and commercial loan processes and products (Risk Free Rate (RFR) / SOFR CORRA demand loans subcredits Letters of Credit nonperforming loans etc.) loan advancing rollover and conversion. You have working knowledge with MS Office applications (advanced Excel). Experience with Advanced Commercial Banking System (ACBS) will be an strong asset.
Who You Are
- You put our clients first. You engage with purpose to find the right solutions. You go the extra mile because its the right thing to do.
- Youre passionate about people. You find meaning in relationships and surround yourself with a diverse network of partners. You build trust through respect and authenticity.
- You understand that success is in the details. You notice things that others dont. Your critical thinking skills help to inform your decision making.
- You love to learn. Youre passionate about growing your knowledge and you know that there is no limit to what you can achieve.
- Values matter to you. You bring your real self to work and you live our values trust teamwork and accountability.
What CIBC Offers
At CIBC your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career rather than just a paycheck.
We work to recognize you in meaningful personalized ways including a competitive salary incentive pay banking benefits a benefits program* defined benefit pension plan* an employee share purchase plan a vacation offering wellbeing support and MomentMakers our social pointsbased recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
*Subject to plan and program terms and conditions
What you need to know
CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation please contact
You need to be legally eligible to work at the location(s) specified above and where applicable must have a valid work or study permit.
We may ask you to complete an attributebased assessment and other skills tests (such as simulation coding French proficiency MS Office). Our goal for the application process is to get to know more about you all that you have to offer and give you the opportunity to learn more about us.
Job Location
Toronto595 Bay St. 7thEmployment Type
RegularWeekly Hours
37.5Skills
Business Banking Business Loans Capital Markets Loan Loan Operations Microsoft Office Operations Management ProcessingRequired Experience:
IC
Employment Type
Full-Time
