Client Service Executive
Client Service Executive
Posted on :
05-05-2025
Employer Active
1 Vacancy
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Job Description
- Cultivating solid relationships with clients through the provision of exceptional aftersales service.
- Creating a positive onboarding experience for new clients.
- Regularly interacting with clients through telephone calls email communications or facetoface meetings.
- Identifying ways to overcome clients initial dislike of company products.
- Maintaining an accurate record of all existing and potential clients.
- Responding to client inquiries in a timely and professional manner.
- Training and providing overall guidance to client service employees.
- Organizing training seminars to enable clients to fully utilize product features and benefits.
- Ensuring that the correct terms of sale are entered into the client database to prevent avoidable billing issues.
Requirements
- Bachelors degree in business administration or an industryrelated field.
- Proven experience working as a client servicing executive.
- Proficiency in Microsoft Excel.
- Working knowledge of Customer Relationship Management (CRM) software.
- The ability to work efficiently under pressure.
- Excellent organizational and time management skills.
- Strong analytical and problemsolving skills.
- Effective communication skills.
- Exceptional customer service skills.
Bachelor's degree in business administration or an industry-related field. Proven experience working as a client servicing executive. Proficiency in Microsoft Excel. Working knowledge of Customer Relationship Management (CRM) software. The ability to work efficiently under pressure. Excellent organizational and time management skills. Strong analytical and problem-solving skills. Effective communication skills. Exceptional customer service skills.
Employment Type
Full Time
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