UX Researcher
UX Researcher
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Job Description
ADI Global Distribution is looking for an experienced UX Researcher as an essential member of the growing ecommerce based Digital Experience team.
You enjoy conducting multiple kinds or UX Research techniques that uncover insights to help us create simple elegant and efficient usercentered experiences that exceed customer needs. If you have a track record of aligning your research with business priorities driving customer satisfaction and conducting strategic research for responsive and mobile adoptionall within a growing eCommercedriven environmentwe have a space for you on our UX research team.
Please send your youre passionate about humancentered design skilled in qualitative and quantitative research methods and eager to make an impact wed love to hear from you!
Job Duties:
- Conduct User Research Plan and execute qualitative and quantitative research studies including interviews surveys usability testing and ethnographic research.
- Analyze User Behavior Synthesize research findings to identify user needs pain points and behavioral patterns that inform design decisions.
- Collaborate with CrossFunctional Teams Work closely with designers product managers developers and stakeholders to ensure user insights are integrated into product development.
- Develop User Personas & Journeys Create detailed user personas journey maps and workflows to illustrate user experiences and inform design strategies.
- Test Prototypes & Products Conduct usability testing on wireframes prototypes and live products to assess functionality accessibility and overall user experience.
- Translate Research into Actionable Insights Present findings and recommendations to teams through reports presentations and workshops.
- Stay UptoDate on UX Trends & Best Practices Keep informed of industry trends emerging research methods and evolving user expectations.
- Advocate for the User Champion user needs within the organization ensuring a humancentered approach to product and experience development.
- Measure UX Impact Evaluate the success of design solutions using key performance indicators (KPIs) usability metrics and postlaunch feedback.
- Build & Maintain Research Repositories Organize and manage research documentation to ensure insights are accessible and reusable across teams.
You Must Have:
- Minimum of ten years of successful UX Research experience preferably for an ecommerce productdriven business
- Understanding of usercentered design (UCD) principles.
- Proficiency in qualitative research and quantitative research (e.g. user interviews usability testing ethnographic studies).
- Experience with quantitative research (e.g. surveys A/B testing analytics).
We Value:
- Being up to date with the latest UI trends techniques and technologies
- Experience Researching B2C ecommerce websites and apps
- Significant digital and mobile research experience
- Able to present research findings and lead stakeholders to the correct solution in a compelling way
- Ability to solve problems creatively and effectively in a collaborative environment
- Excellent research skills with sensitivity to userexperience interactionacross touch points and systems
- Familiarity with the wireframing and prototyping tool Figma is a plus.
Whats In It For You:
- Exciting opportunity to be a part of a growing Digital Experience team
- ADI provides comprehensive benefits including life and health insurance life assistance program accidental death and dismemberment insurance disability insurance retirement plans vacation & holidays
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Employment Type
Full-Time
