Sr. UX Designer - ATL Based
Sr. UX Designer - ATL Based
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
You will play a critical role in designing the user experience strategy and executing design for products within the CommercePoint program. CommercePoint is a suite of Team Member facing products that are used for taking orders producing food and fulfilling orders for our Customers. These products manage every single order that comes through our restaurant so intuitive and efficient functionality is paramount.
Additionally this technology is used by our wonderful Team Members all day throughout their shifts so we want the products we design to be a joy to use. Our mission for UX within CommercePoint is to make it simple to become an expert in serving guests with care. We want to truly win the hearts of our Team Members with these products so you will be expected to have a heart for the restaurant and a willingness to learn all about the operations of our business to inform your designs.
- Design efficient functional and enjoyable experiences for CommercePoint products
- Be flexible and work across multiple product lanes as needed by the priorities of the program
- Work both strategically and tactically thinking through tradeoffs of various approaches to solutions and exploring multiple concepts for features
- Get to know and empathize with our Team Members and Operators and the unique needs of a restaurant environment
- Work in Figma utilizing components layouts and design system to design wireframes interactions and prototypes
- Communicate and collaborate with various scrum teams in respectful ways that push for the best solutions
- Influence decision making to ensure we are designing and building products that are serving our restaurants well and accomplishing business outcomes
- Going above and beyond to take initiative and advocate for better designed products that might have otherwise been missed focusing on continuous improvement
- Advocate for the mission and purpose of our brand
Qualifications :
- Senior-level designer comfortable working with minimal oversight. Looking for 7 years of UX design experience
- Experience in enterprise or operational software design
- Proven ability to balance stakeholder needs with user requirements
- Strong communication skills for cross-functional collaboration
- Comfortable challenging engineering-driven solutions with user-centered alternatives
Additional Information :
Current Project Status:
- Beta phase with 15-20 restaurants currently testing the new system
- Planned chain-wide rollout beginning next year
- Opportunity to be part of scaling from startup-like beta to enterprise rollout
Work Environment & Collaboration:
- Startup-like environment within larger corporation
- Regular restaurant visits for user research and feedback gathering
- Work directly with Alex who is the UX Lead Creative (6-year former team member in the restaurant)
- Cross-functional collaboration with engineering team who handle both product and engineering responsibilities
Key Success Factors:
- Ability to thrive in ambiguous fast-moving environment
- Comfort with iterative design based on real user feedback
- Independence and initiative in problem-solving
- Willingness to challenge requirements and ask strategic questions
- Focus on operational efficiency over aesthetic appeal
Design Philosophy for Role:
- Prioritize speed and efficiency over intuitive first-use experience
- Design for repeated daily use (150 interactions per shift per team member)
- Focus on quickest path from point A to point B rather than discoverability
Professional Growth Opportunity:
- Chance to influence the design of technology used across 2800 restaurants
- Direct impact on team member experience and operational efficiency
- Experience scaling a product from beta to enterprise-wide implementation
We Are Rosie is an equal opportunity employer. We do not discriminate on the basis of race color religion age national origin ancestry physical or mental disability medical condition pregnancy genetic information gender sexual orientation gender identity or expression veteran status marital status or any other status protected under federal state or local law.
Remote Work :
No
Employment Type :
Contract
Employment Type
Contract
