Senior User Researcher
Senior User Researcher
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$ 180217 - 190217
1 Vacancy
Job Description
Join us at Entrust
At Entrust were shaping the future of identity centric security solutions. From our comprehensive portfolio of solutions to our flexible global workplace we empower careers foster collaboration and build solutions that help keep the world moving safely.
Get to Know Us
Headquartered in Minnesota Entrust is an industry leader in identity-centric security solutions serving over 150 countries with cutting-edge scalable technologies. But our secret weapon Our people. Its the curiosity dedication and innovation that drive our success and help us anticipate the future.
Entrust Corporation is filing an application for permanent alien labor certification for the
following position: Senior User Researcher job opportunity located in Shakopee MN.
Job Duties: Design and validate survey and interview-based approaches to measuring quality of
user experience (UX) for AI-powered digital identity technology solutions. Conduct applied UX
research (UXR) to understand our U.S.-based customer groups and guide company-level strategic
decision-making for the development and enhancement of end-user experience. Design organize
and conduct primary research exploring the behaviors and motivations of customers through
various qualitative methods. Work directly with product teams to ensure UXR learning is integrated
into the product development process and our research roadmap delivers insight in time for key
milestones. Partner with growth and sales-related initiatives to develop an approach to passive
learning during the sales process and develop relationships with customers to increase access to
insight touchpoints. Create easy to consume content that develops customer empathy across the
company and influences decisions that impact company direction. Act as key contributor in
growing the maturity of our User Research practice. Improve the quality of our work through
attention to detail strategic thinking problem-solving impeccable craft and by actively developing
the work of other user researchers and continuing to build out our research processes and the user
research depository. This is a fully remote position - may work from any location within the United
States.
Requirements: Requires Masters degree (or foreign equivalent) in Market Research International
Studies Business or related field of study; plus 36 months of experience as a Design Researcher
User Researcher or other occupation involving research for customer engagement and/or
experience. Requires demonstrated experience in: Designing and carrying out user surveys and
interviews for technology solutions. Working with product development teams to implement
findings of UXR into technology solutions. Heuristic evaluation of end-user experience for
technology solutions. Moderated and unmoderated usability testing. Customer insights software
including Dovetail. UX research for digital identity solutions including Onfido Studio and Motion.
Development of research taxonomies and guidelines for conducting end-user research.
Wage Range: $180217 $190217 per year
Apply: Online at .
At Entrust we dont just offer jobs we offer career journeys. Here is what you can expect when you join our team:
Career Growth: Whether youre a budding developer or a seasoned expert were invested in your professional journey. With learning-forward initiatives and exciting challenges your growth is our priority.
Flexibility: Life is all about balance. Whether youre remote hybrid or on-site we offer flexible options that fit your lifestyle.
Collaboration: Here your voice matters. Our teams thrive on sharing ideas brainstorming solutions and working together to build a better tomorrow.
We believe in securing identitiesbut it doesnt stop there. At Entrust were passionate about valuing all identities. Our culture is built on diversity inclusion and respect. From unconscious bias training for our leaders to global affinity groups that connect colleagues across the globe were creating a community where everyone is encouraged to be themselves.
Ready to Make an Impact
If youre excited by the prospect of innovating growing your career and collaborating in a dynamic environment Entrust is the place for you. Join us in making a difference. Lets build a more secure worldtogether.
Apply today!
For more information visit . Follow us on LinkedIn Facebook Instagram and YouTube
Compensation Range:
The pay range for this position is $180217 - $190217 per year (in the primary posting location). Actual compensation will be determined based on geographic location education skills and addition to your pay Entrust offers eligible colleagues and their dependents comprehensive health and well-being programs which include medical vision dental a generous 401(k) matching contribution life and disability insurance mental health coaching virtual fitness programs paid personal time off plus 12 paid holidays parental leave and education reimbursement. Please speak with the recruiter for more details. Note: Benefit and Compensation programs are subject to eligibility requirements and other terms of the applicable plan or program. Entrust has the right to end suspend or amend any of its plans at any time in whole or in part.
For US roles or where applicable:
Entrust is an EEO/AA/Disabled/Veterans Employer
For Canadian roles or where applicable:
Entrust values diversity and inclusion and we are committed to building a diverse workforce with wide perspectives and innovative ideas. We welcome applications from qualified individuals of all backgrounds and we strive to provide an accessible experience for candidates of all abilities.
If you require an accommodation contact .
Recruiter:
Steve DonahueRequired Experience:
Senior IC
Employment Type
Full-Time
