Coordinator, Web Content
Coordinator, Web Content
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Job Description
Who We Are
International Justice Mission (IJM) is the global leader in protecting vulnerable people from violence around the world. Our team of over 1200 professionals are at work worldwide in over 30 offices. Together we are on a mission to rescue millions protect half a billion and make justice unstoppable.
We are a global community that cares for one another. We believe that the way we work is as important as the results we achieve. We provide professional excellence with joy and celebration to all those we serve.
The Need
For over 25 years IJM has pioneered the work to protect vulnerable people from violence. 9 out of 9 times in the last decade IJMs Justice System Strengthening Projects have reduced slavery and violence between 50 and 85% for very large populations of people in poverty. As we grow to expand our impact to protect 500 million people from violence we are seeking a Coordinator Web Content.
International Justice Mission (IJM) is the global leader in protecting people in poverty from violence. As we invite supporters into this mission our websites serve as a powerful platform to drive awareness action and giving.
Were looking for a detailoriented and techsavvy Web Content Coordinator to manage daytoday publishing and content updates within our Craft CMS platform. This entrylevel role will support blogs landing pages campaign content and global web needsensuring content is wellorganized tagged and optimized for performance.
The ideal candidate brings a foundation in digital content understands how CMS tools and tagging work and is ready to grow their skills in web publishing content tracking and digital marketing.
This position is hybrid (onsite Tuesdays & Thursdays) if located in the Washington DC area or remote for nonlocal candidates. It reports to theManager of Digital and UX within Global Marketing and Communicationsand is only available for candidates with the right to work in the US.
Responsibilities
Web Content Publishing and Maintenance
Upload and format website content including blogs landing pages and campaign updates using Craft CMS.
Ensure all content is brandaligned errorfree and optimized for mobile and desktop.
Coordinate publishing timelines with internal stakeholders and track content updates for accuracy.
Support routine site maintenance including reviewing for broken links formatting errors and outdated materials.
Content Tagging Tracking & Optimization
Apply metadata tags and content categorization within the CMS to support user experience and content organization.
Build and manage UTM tracking links to support campaign measurement and reporting.
Collaborate with analytics and SEO teams to implement onpage optimization and monitor content performance.
Support basic troubleshooting and refinement of tracked content to ensure clean data and user flow.
Content Quality & Accessibility Standards
Use basic HTML/CSS to ensure structure formatting and page responsiveness.
Apply accessibility best practices including alt text headings and link structure to improve inclusivity and
compliance.
Conduct periodic quality assurance audits to uphold IJMs publishing standards.
Work alongside product and design teams to implement small enhancements or content layout fixes.
CrossTeam Coordination & Support
Partner with digital story and marketing teams to execute campaign content and priority web updates.
Track incoming content requests and manage tasks using shared project management systems.
Support global communications by publishing multilingual or regionspecific web content when needed.
Help maintain the integrity of the content calendar and web publishing workflow documentation.
Learning & Continuous Improvement
Stay current with CMS tools accessibility guidelines and emerging digital publishing practices.
Demonstrate initiative by proposing content improvements or workflow enhancements.
Participate in trainings and team meetings contributing to a culture of growth and technical excellence.
Showcase ownership and curiosity as you build web fluency and support IJMs digital growth goals.
Qualifications:
Education & Experience
12 years of experience (including internships or freelance work) in digital content communications or marketing.
Technical Competencies
Proficiency with a content management system (Craft CMS or similar platforms such as WordPress Drupal or Sitecore).
Working knowledge of UTM parameters tagging conventions and link tracking best practices.
Basic proficiency in HTML/CSS and comfort formatting digital content for clarity and responsiveness.
Strong attention to detail and organizational skills; ability to manage multiple content updates and timelines.
Familiarity with onpage SEO and accessibility considerations (e.g. headers alt text structured content).
Ability to work independently and communicate clearly with technical and nontechnical teammates.
Preferred familiarity with JavaScript or a desire to develop frontend scripting skills.
Experience with Google Analytics 4 Looker or other web analytics tools.
Experience with task/project management systems such as Jira Asana or Trello
NonTechnical Competencies
Mature orthodox Christian faith as defined by the Apostles Creed;
Strong ethic of service and a passion for IJM.
Collaborative and serviceoriented mindset.
Selfmanaged
Other Duties:
This job description is not designed to cover or contain a comprehensive list of activities duties or responsibilities for the position. Duties responsibilities and activities may change at any time with or without notice. All positions are to perform any additional tasks assigned by the supervisor.
Application Process:
Upload Resume Cover Letter & Statement of Faith* in one PDF document.
*What is a statement of faith
A statement of faith should describe your Christian faith and how you see it as relevant to your involvement with IJM. The statement can either be incorporated into the cover letter or submitted as a separate document and should include at a minimum a description of your spiritual disciplines (prayer study etc.) and your current fellowship or place of worship.
What does IJM have to offer
Comprehensive Medical/Dental/Vision benefits
Monthly commuter and parking benefits in the DC metro area
Retirement benefit options
Paid leave starting at 23 days
12 holidays (plus early release the day prior)
Daily quarterly and annual community spiritual formation
Robust staff care resources
IJM holds strict safeguarding principles and a zero tolerance to violations of the Safeguarding Policy Protection against Sexual Exploitation Abuse and Harassment Policy and Code of Ethics. Candidate selection is based on technical competence recruitment selection and hiring criteria subject to assessing the candidates value congruence and thorough background police clearance and reference check processes.
At IJM were committed to building a diverse workforce through fair and equitable employment practices. IJM encourages people of any race color age sex marital status or political ideology to apply for employment. While we welcome everyone into this work we truly believe that the work we are doing is Gods work not our own and practice spiritual disciplines together daily. Thats why we legally require under SEC. 2000e1 Section702 of Title VII of the Civil Rights Act of 1964 that all employees practice a mature orthodox Christian faith as defined by the Apostles Creed.
IJM requires a background check police clearance and thorough review of references with an employment offer and/or employment contract.
#LICW1
#LIRemote
Required Experience:
IC
Employment Type
Full-Time
