Technical Support Specialist
Technical Support Specialist
Posted on :
05-05-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
05-05-2025
Job Description
As a Technical Support Specialist at Kitware you will play a vital role on the Systems Administration team working closely with teammates in maintaining critical infrastructure used by Kitwares research and development engineers and support staff across a diverse range of projects.
In This Position You Will:
- Provide support for enduser hardware and software including Windows Linux and macOS
- Install configure and update software in accordance with policies and security requirements
- Manage user accounts including account creation modification and deactivation
- Handle support requests submitted via the helpdesk system
- Maintain hardware inventory including ordering of equipment
- Act as liaison to outside vendors such as Dell and Apple and coordinate/assist with service calls
- Advise on future hardware and software needs
- Other related support duties as necessary
Required Qualifications:
- Due to contractual requirements U.S. citizenship is required along with the willingness and ability to obtain use and maintain a security clearance
- Bachelors or associates degree in an ITrelated field with 2 to 3 years of relevant experience or equivalent amount of education and experience
- Experience with MS Windows and Linux
- Experience with wired and wireless networks
- Strong analytical and problemsolving skills
- Strong written and oral communication skills
- The ability to lift 2550 pounds
$65000 $85000 a year
Company Description:
Kitware is a research and development software solutions provider with a mission to advance science make a positive impact and share our results all within a collaborative employeefocused work environment that is friendly fair and flexible. Our work is improving healthcare outcomes increasing national security and advancing our national computing infrastructure. Our customers and collaborators include top universities from around the world government organizations national research labs medical device manufacturers car manufacturers financial institutions and many others.
Kitware is proud to be 100% employeeowned and Great Place to WorkCertified.
Additional Information:
Our team members enjoy a small company environment flexibility in work assignments and high levels of independence and responsibility. Besides a great work environment our comprehensive benefits package includes a competitive compensation plan tuition reimbursement program flexible working hours six weeks paid time off 401(k) health insurance life insurance short and longterm disability insurance bonus plan and free coffee drinks and snacks.
For more information on our benefit offerings please visit: actively subscribes to a policy of equal employment opportunity. All qualified applicants will receive consideration for employment without regard to race color religion national origin sex age protected veteran status uniformed service member status or any other characteristics protected by applicable law.
Any unsolicited resume sent to Kitware including to Kitwares mailing addresses fax machines or email addresses whether directly to Kitware employees or to Kitwares applicant tracking system will be considered Kitware property. Kitware will not pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any candidate submitted by a recruitment agency without a fully executed contract with Kitware to have been referred free of any charges or fees.
If you need assistance with applying or interviewing for a role due to a disability or special need please reach out directly to our HR team at at any time during the hiring process.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
Key Skills
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