Spa Coordinator - Scottsdale Camelback Resort
Spa Coordinator - Scottsdale Camelback Resort
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USD 17 - 18
1 Vacancy
Job Description
About Us:
Vacatia is an innovative hospitality company reinventing the timeshare experience across discovery booking and stay. Like what Epic Pass did for the ski industry or how Netflix replaced Blockbuster as a way for consumers to consume content easily our mission is to develop nextgeneration travel programs delivering the best vacation experience for families to anticipate and enjoy year after year. Vacatia is a VCbacked company headquartered in San Francisco with offices nationwide. Vacatia is a great place to work with the resources and support you need to find a longterm career fit.
Located at the base of Camelback Mountain in Scottsdale Arizona Scottsdale Camelback Resort offers the prefect setting for guests to escape unwind and relax. Come join a team that focuses on achieving goals through teamwork integrity and pride. Learn more about Scottsdale Camelback resort by visiting our website:
Essential Functions:
- Maintain a professional and welcoming presence at the spa desk
- Coordinate appointments using spa booking software check voicemail and return all calls within 24 hours
- Update the reservations/cancellations list throughout the day inform providers of changes and resolve scheduling issues as needed
- Check in guests for appointments provide general spa and amenity orientation to guests upon arrival
- Promote and sell spa services and spa retail products
- Maintain assigned bank and ensure accuracy of all transactions for the spa and if needed perform cash drop procedure in Accounting
- Process guest payments for spa services
- Assist with daily weekly and monthly inventory including retail items as we all service products
- Ensure therapists clean and sanitize equipment and room both between services and prior to departure for the day
- Place tickets into the system for any equipment repairs or housekeeping needs
- Report accidents injuries and unsafe work conditions to Manager
- Assist at the Front Desk when needed
- Assist Leisure Services with activities tennis program and resort memberships
- Perform all other duties as assigned
Benefits: Eligibility after 6090 days.
Medical
Dental
Vision
Life
401k
PTO
Quarterly Bonus
Monthly Employee Appreciation
Access to Resort Amenities
Education/Experience Required:
- High School Diploma or GED
Specific Skills Required:
- Must be well organized and detail oriented
- Possess a strong ability to handle multiple tasks simultaneously
- Selfmotivated/Team Player
- Sales motivated / Customer Service oriented
- Must have a positive attitude and approachable demeanor
- Excellent communication and interpersonal skills
- Communicate quickly and effectively with dissatisfied or disgruntled guests
- Proficient computer skills that will ensure reservations will be made in a timely efficient and error free manner.
- Knowledge of computer applications
Physical Requirements:
Must be able to lift and or push up to 30lbs move stand walk crouch/stoop kneel repetitive hand/wrist motion reach bend see recognize distinguish convey information and converse with staff and guests with great consistency.
Disclaimer: The Scottsdale Camelback Resort is an equal opportunity employer. All decisions are based only on the individuals qualifications and ability to perform the work. An application must be completed for each position for which you are applying. Qualified and interested individuals may submit their application to Human Resources.
The Scottsdale Camelback Resort reserves the right to modify this job description at any time without notice. The specific requirements duties and skills set forth in this job description are intended to be allinclusive as of the date this document is prepared. However this job description may not contain all of the duties physical requirements and skills that you may be asked to perform during the period of time you work at the Scottsdale Camelback Resort. Further the job description is not a guarantee that you will perform any or all of these duties.
Required Experience:
IC
Employment Type
Full-Time
