Senior Product Manager - Technical, Partner Exp., AFX App, Infra & Personalization

Join us in building on AWS for AWS!

The AWS Field Experiences (AFX) organization is looking for a passionate innovative and resultsoriented leader to build and own AWS Partnerfocused Fieldfacing products that fundamentally optimizes automates and streamlines AWS Specialists & Partners (ASP) improves partnersfocused sales efficiency and productivity accelerates partner sales motions drives AWS Cloud Services and Programs adoption and meaningfully improves the bottomline. Our products enables AGS and by extension ASP to obsess over our customers and partners worldwide make proactive datadriven recommendations and be a trusted advisor to our customers and partners in line with their core objectives/use cases/problems/needs that positions AWS as a strategic business partner in addition to a worldclass cloud computing provider.

We are looking for an individual that thrives in an ambiguous setting one who can identify customer (aka partner) pain points and needs define a work back plan and product strategy outline product roadmap and requirements is comfortable working with UX engineering science and many other crossfunctional teams and can deliver high quality products with potential to even externalize such products offering the Field prescriptive guidance that is timely accurate and actionable and automating endtoend partner workflows that drives efficient and productivity using the intersection of software data and Generative AI to give customers the superpowers.

In this role you will:
Engage with AWS Specialists and Partners to understand the pain points and needs in our partnerfocused partnerinfluenced sales function define customer personas and journeys identify critical use cases and opportunities and brainstorm related product ideas
Author wellresearched and detailed working backwards documents to review product ideas with senior executives define product vision strategy and roadmap and articulate clear product requirements and UX. Explore ways to leverage GenAI in every aspect of the product(s).
Define product goals and success metrics manage prioritization and evaluate tradeoffs.
Be the voice of the customer. Work directly with engineering data science and many other crossfunctional teams to execute on the roadmap and manage through obstacles/blockers to achieve the objectives.
Own business reporting for senior management review on a weekly monthly and quarterly basis. Work with data team(s) where necessary.
Leverage strong written and verbal communication skills and data analytical capabilities to drive business decisions and measure success.

We have a team culture that encourages innovation and we expect team members and management alike to take high degree of ownership for their product vision and execution of ideas. Besides a strong product management background the right candidate will have experience successfully working with engineering data and science teams building on cloud and working on distributed systems delivering deeply technical products and even building a product team. We are looking for someone that is a selfstarter approaches complex business problems with data curiosity and critical thinking and works backwards from the customers.



About the team
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.

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Work/Life Balance
We value worklife harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.

AWS Sales Marketing and Global Services (SMGS) is responsible for driving revenue adoption and growth from the largest and fastest growing small and midmarket accounts to enterpriselevel customers including public sector. The AWS Global Support team interacts with leading companies and believes that worldclass support is critical to customer success. AWS Support also partners with a global list of customers that are building missioncritical applications on top of AWS services.


Bachelors degree
5 years of technical product or program management experience

MBA
Masters degree in a quantitative/technical field such as computer science engineering statistics
Prior experience in managing technical products cloudbased services
Experience designing building and launching software products from 0 to 1
Experience with UX designing agile development lifecycle and data analytics tools
Knowledge of product management best practices
Excellent oral and written communication skills with the ability to influence others internally and externally

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $136100/year in our lowest geographic market up to $235200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.