DCO Trainee

Data Center Operations designs installs & maintains the worlds largest Cloud Computing Infrastructure. We are looking for skilled Data Centre Operation Technician at Amazon Data Services India Private Limited (ADSIPL) with a passion for technology to help us expand AWS Cloud offerings to the next level.

To keep up with this demand on both disk and network capacity we continue to expand our Data Centers in India. Also our content delivery AWS service CloudFront has expanded its Data Centers presence by over 50% worldwide in the last 12 months and are expecting to increase by a similar number over the next 12 months. This requires talented people to build & manage. We hope it is you! Come and work for the worlds most Customer Centric Company. The location for this job to be discussed as there may be opportunities in several India locations.
The Opportunity: Data Centre Operation Technician This role is a unique opportunity to work in some of the most cuttingedge data centers in the world. ADSIPLs data centers are largescale highdensity centers where you will be working on changing the face of Cloud technology in India.

A Data Centre Operation Technician at ADSIPL expectation from role are:

You work as part of the Operations team whose primary responsibility is the maintenance and upkeep of the data center infrastructure.
Your role and responsibilities include but are not limited to server rack installation hardware breakfix on various components troubleshooting network issues also responding to emergent situations that affect operational stability.
You may be the primary contact point for both internal customers (for example: Network Engineers Systems Engineers Software Developers Technical Operations) and external service partners (Hardware Vendors Contractors Service Providers among others).
You will work and meet SLAs against assigned trouble tickets via a directed workflow be the first line touch point for hardware troubleshooting and technical issues.
You perform oncall duties and will participate in Data Center operations handling scheduled maintenance and change management activities that require monitoring of the data center infrastructure.
You participate in team meetings for metric analysis and to discuss achieving daily/weekly goals.
You possess knowledge of the policies and procedures including safety and security within your department and understand the appropriate application of such knowledge
You contribute to documentation on technical issues through root cause analysis for operational issues that occur and contribute to process improvement initiatives relevant to the data center environment.
More experienced technicians may assist in training less experienced members of the team.

* This position also has a physical component requiring the ability to lift & rack equipment up to 18kg; it may require working in cramped spaces or in elevated locations while adhering to health & safety guidelines.
* This role involves covering 24x7 shift rotation

Must be BE/ graduates with a specialization in IT/IS/ECE and Electronics & Telecommunications
Solid Understanding of Linux/Unix Administration
Server Hardware Troubleshooting experience
Server Booting: POST BIOS PXE Kickstart GRUB/LILO RAID
Some Experience with Network Protocols: TCP/IP Ethernet L2/L3 technologies
Network Hardware: Copper and Optical Fiber Cabling Switches Routers
Strong Communication Skills
Passionate about IT infrastructure and hardware!

Remote Access: Console routers IPMI BMC
Network Equipment Installation and Configuration
Cisco IOS NXOS JunOS
Redundancy: Power feeds ATS Server Hardware RAID Network Connectivity
Data Center Operations: Inventory Management Hot/Cold Aisles Security
Participated in Project Management
Experience or Knowledge of AWS products: EC2 EBS S3 etc.
Scripting: Bash Python Perl Ruby (or programming languages)

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