Administrator/Receptionist
Administrator/Receptionist
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Job Description
Overview
Change Grow Liveare a charity dedicated to the belief that we can make a difference to our Service Users lives offering support and respect in a safe environment treating each user as an individual and working with them to find the right treatment and care options.
Our core values areBe open be compassionate and be boldand our team members apply these daily to achieve our mission ofhelping people change the direction of their lives grow as individuals and live life to its full potential.
We have an exciting opportunity for anAdministrator Receptionist to join our busy WalsallAdministratorteamhere atChange Grow Liveplay an integral part in supporting the team in our mission proving administrative and clerical support toourteamsenabling them to focus on deliveringour servicesensuring ourservice usersreceive the help and support they need to achieve their goals.
Acting asour first point of contactour Admin team are the face of our servicespeaking with our service users face to face and via the telephoneare nonjudgemental empathetic and want to make a real difference topeopleslives.
Where: Walsall
Full Time Hours: 37.5 hours per week
Full Time Salary Range:25077.00(dependent on experience pro rata for part time)
Fulltime hours at Change Grow Live are 37.5 hours per week. For parttime roles the salary and payments will be pro rata based on contracted hours.
Responsibilities
About the role:
- Be the first point of contact within the service
- Provide organisational administrative and clerical services to the team designed to contribute towards its aims andobjectives
- Ensure that telephone calls and visits from service users outside agencies and CGL staff are dealt with promptly and courteously transferring calls toappropriate personnelwhen necessary
- Complete effective processing of correspondence/data entry asrequired.
- Minute take at partnership and clinical meetings asrequired
- Collate monitor and report data/information and statistics asrequired
- Carry out photocopying asrequired
- Ensure that all admin recordkeeping and communication within the project are maintained
About you:
- Knowledge of general office procedures
- IT literacy includingproficiencyin word processing excel spreadsheets and other MS applications
- Good interpersonal skills and a willingness to work flexibly as part of a team
- The ability to respond toappropriate requestsforassistancemaintainingconfidentiality whenever necessary
- Confident and effective communication skills both verbally and in writing and solid numeric skills
- Excellent organisational and time management skills
- Able to take responsibility for your own personal developmentidentifyingpersonal training needs andparticipatingin regular supervision and appraisal
- Be flexible to work across operational sites asrequired
- Minute taking experience would be an advantage
What we will give to you:
- 25 days of annual leave plus bank holidays. Additionally youll receive one extra day of annual leave for each year of service during your first five years therefore you will enjoy 30 days of leave after five years with us.
- Flexible working arrangements
- Paid Wellness hour each week along with a Wellness hub and Employee Assist Programme
- Contributory pension scheme
- A great selectionof benefits incl. discounts for shopping cinema holidays etc.
- A friendly and supportive team
- Training career development & progression opportunities
- Participation in the ReferaFriend scheme
Please ensure that when completing your application form and supporting statement you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role.
If this sounds like you andyoudlike to begin your journey withChange Grow Livethenwedlove to talk to you.
Please note: This role is not eligible for visa sponsorship if you require it to work in the UK. More information about eligible roles and occupations can be found here:Skilled Worker visa: Overview
Salary Range (pro rata if part time)
ILW / OLW /Fringe
Interview Date
Closing Date
If you have any questions on this opportunity that you would like to talk through please contact us using the below details:
Required Experience:
Unclear Seniority
Employment Type
Full-Time
