Learning Resource Tools Specialist

If youre passionate about building a better future for individuals communities and our countryand youre committed to working hard to play your part in building that futureconsider WGU as the next step in your career.

Driven by a mission to expand access to higher education through online competencybased degree programs WGU is also committed to being a great place to work for a diverse workforce of studentfocused professionals. The university has pioneered a new way to learn in the 21st century one that has received praise from academic industry government and media leaders. Whatever your role working for WGU gives you a part to play in helping students graduate creating a better tomorrow for themselves and their families.

The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.

At WGU it is not typical for an individual to be hired at or near the top of the range for their position and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is:

Grade: Professional 310

Pay Range: $88300.00 $132400.00

Job Description

Summary
The Learning Resource (LR) Tools Specialist is responsible for the successful implementation configuration customization and troubleshooting of learning resource tools utilized within the institution. The specialist will provide technical expertise user training support and engage with education technology LR Tool Engineers and vendors to ensure the effective integration and functionality of LR tools. Additionally the specialist will manage partnerships with LR tool vendors conduct quality assurance and testing and provide documentation and knowledge sharing to enhance the overall learning experience.

Location: This position requires you to work at our headquarters 4001 South 700 East Salt Lake City UT 84107. You would work a hybrid schedule in the office 4 days a week with one day remote.

Job Duties

• Implements LR tools within the online university environment ensuring seamless integration with existing systems.
• Possesses technical expertise in LR tool configuration and troubleshooting to resolve issues and optimize functionality.
• Provides user training and support for faculty staff and students on the effective use of LR tools.
• Customizes and configures LR tools to meet the specific needs and requirements of the institution.
• Engages with education technology LR Tool Engineers to collaborate on enhancements and improvements to LR tool functionality.
• Manages partnerships with LR tool vendors including communication negotiation and collaboration on tool development and support.
• Conducts quality assurance and testing of LR tools to ensure reliability performance and security.
• Creates and maintains documentation related to LR tool implementation configuration troubleshooting and best practices.
• Shares knowledge and best practices with team members and stakeholders to promote effective use of LR tools.
• Provides light project management oversight for LR tool implementation and enhancement projects.
• Performs other jobrelated duties as assigned.

KSAs

• Strong understanding of learning resource tools commonly used in higher education settings.
• Proficiency in configuring customizing and troubleshooting LR tools such as learning management systems content authoring tools virtual classrooms and assessment platforms.
• Excellent communication and interpersonal skills to effectively train users and collaborate with stakeholders.
• Ability to engage with education technology LR Tool Engineers and LR tool vendors to drive innovation and resolve technical issues.
• Experience in quality assurance and testing methodologies for LR tools.
• Strong documentation skills to create and maintain technical documentation and user guides.
• Project management skills to oversee LR tool implementation projects and coordinate tasks effectively.
• Demonstrated experience in developing and refining educational programs courses and curricula within the higher education sector.
• Understanding of accreditation standards regulatory requirements and industry best practices related to program development and institutional compliance.
• Proven ability to design and assess curriculum effectiveness learning outcomes and student engagement strategies particularly within a Competencybased Education model.
• Knowledge of adult learning theories and principles including instructional design methodologies tailored to adult learners in diverse academic settings.
• Ability to collaborate effectively with academic departments faculty members subject matter experts and instructional designers to develop and deliver highquality educational programs.
• Strong project management skills including the ability to coordinate crossfunctional teams manage project timelines and ensure alignment with departmental goals and objectives.
• Proficiency in data analysis and interpretation to inform program development decisions assess program efficacy and identify areas for continuous improvement.
• Strong interpersonal and communication skills.
• Clear and concise communication skills with the ability to articulate program objectives outcomes and value propositions to internal and external stakeholders.
• Willingness to explore innovative approaches to program development incorporate emerging technologies and adapt to evolving trends and student needs in higher education.

Minimum Qualifications

• Bachelors Degree in Education Information Technology Computer Science or related field.
• 2 years of experience in implementing and supporting learning resource tools in a higher education environment.
• Demonstrated technical expertise in configuring and troubleshooting LR tools.
• Experience providing user training and support for LR tools.
• Experience with online learning platforms learning management systems (LMS) and educational technologies used in online and hybrid learning environments.

Preferred Qualifications

• Masters Degree in Education Educational Technology Information Technology or related field.
• Experience in project management related to LR tool implementations.
• Familiarity with learning analytics and assessment development.
• Previous experience in evaluating and recommending LR tools for adoption.
• Certification in educational technology or related areas.

Job Description Disclaimer: This position description provides the major duties/responsibilities requirements and working conditions for the position. It is intended to be an accurate reflection of the current position however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.

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Position & Application Details

FullTime Regular Positions (classified as regular and working 40 standard weekly hours): This is a fulltime regular position (classified for 40 standard weekly hours) that is eligible for bonuses; medical dental vision telehealth and mental healthcare; health savings account and flexible spending account; basic and voluntary life insurance; disability coverage; accident critical illness and hospital indemnity supplemental coverages; legal and identity theft coverage; retirement savings plan; wellbeing program; discounted WGU tuition; and flexible paid time off for rest and relaxation with no need for accrual flexible paid sick time with no need for accrual 11 paid holidays and other paid leaves including up to 12 weeks of parental leave.

How to Apply: If interested an application will need to be submitted online. Internal WGU employees will need to apply through the internal job board in Workday.

Additional Information

Disclaimer: The job posting highlights the most critical responsibilities and requirements of the job. Its not allinclusive.

Accommodations: Applicants with disabilities who require assistance or accommodation during the application or interview process should contact our Talent Acquisition team at

Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to any protected characteristic as required by law.