Access Services Technician
Access Services Technician
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$ 16 - 22
1 Vacancy
Job Description
This position is primarily responsible for assisting patrons with library services including media and design in the Undergraduate Library. The Access Services Technician will search for and check out library materials such as books DVDs and equipment. They also help users find and access the librarys databases and streaming media resources. This position supervises the main UL Service Desk daily including managing and directing the service desk assistants who are working during those times and liaising with facilities and housekeeping staff to address relevant needs as they are reported. The Access Services Technician is secondarily responsible for the execution of various special projects under the direction of permanent Undergraduate Library & Media and Design Center supervisors.
Required Qualifications Competencies And Experience
* Demonstrated experience providing strong customer service in a fastpaced dynamic educational setting. * Demonstrated experience locating and analyzing data contained in complex online systems such as scholarly databases online catalogs or financial systems. * Demonstrated experience communicating clearly while explaining policies and delivering public service support. * Demonstrated commitment to fostering library environments in which all members of the campus community feel welcome. * Demonstrated attention to detail.
Preferred Qualifications Competencies And Experience
* Familiarity with the services spaces technology and collections provided in a modern academic library. * Working knowledge of library systems (ex. ILLiad Sierra) or automated circulation system.
Required Experience:
Staff IC
Employment Type
Full-Time
