Experienced service advisor
Experienced service advisor
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
We are seeking an individual who excels in a teambased environment and seeks to provide every customer with exemplary service
Requirements:
- Valid drivers license with acceptable driving record
Benefits:
- 50k100k per year
- Health Dental and Vision insurance
- 401(k)
- Paid Holidays
- Paid Time Off
Responsibilities:
- Greet customers in the service drive upon arrival. Using an iPad walk around the vehicle with the customer inspecting tires wiper blades and the customers vehicle concerns and any existing body damage.
- Dispatch repair order to team lead. Consult with technicians on repairs necessary for the vehicle.
- Develop estimates based on technicians recommendations
- Verify extended warranties if applicable for potential coverage
- Advise customers on the repairs necessary for the vehicle in order of importance
- Advise customers if factory warranty applies and process all necessary paperwork to factory standards
- Keep customer updated on the status of repairs while the vehicle is in the shop
- Invoice paperwork for customer and process payment once work is completed
- Maintain exemplary customer service
Required Experience:
Senior IC
Employment Type
Full-Time
