Basic Needs Student Assistant

Job Title

Tuffys Basic Needs Student Assistant

Salary

Classification Range $16.50 $24.00 per hour

Anticipated hiring range depending on qualifications not to exceed $16.50 per hour

Department

Dean of Students/ Tuffys Basic Needs

Work Schedule

20 hrs a week

Job Summary

• Serve as the center receptionist which includes answering phones taking messages greeting and assisting students and other visitors as they enter the office.
• Create a welcoming environment for visitors.
• Participate in a mandatory training at the beginning of the fall and spring semesters.
• Assist staff with connecting students (in distress with concerns and seeking basic needs) with appropriate services.
• Provide accurate information inperson and via phone/email.
• Provide office support including typing data entry filing preparing and/or hanging flyers or bulletin boards and other support as needed.
• Assure that the desk area Career Closet hygiene product cabinets and the center are in order.
• Support staff with the Basic Needs Centers social media accounts which include helping create Universityappropriate social media content including graphics images and captions to be posted and maintaining a robust presence on social media.
  • Assist staff with promotions and content.
  • Assist staff with reviewing analytics to assess success and recommend improvements.
  • Assist staff with strategies to increase followership and engagement.
  • Assist staff with regular posting schedule.
  • Assist staff with miscellaneous content to increase followership.
  • Assist staff with monitoring and responding to comments and direct messages in a timely manner as appropriate or refer to the appropriate staff member.
  • Make occasional posts to crosspromote events hosted by other departments.
• Assist with collection of donations for hygiene products and gently worn professional attire.
• Assist with prescreening and application assistance for students interested in CalFresh.
• Assist with coordination and implementation of CalFresh Outreach and Enrollment Day.
• Assist with campuswide programming efforts related to Basic Needs including those required by the CSU Office of the Chancellor.
• Assist in staffing information tables at resource fairs and other campus events.
• Assist staff with the educational and promotional materials.
• Must maintain confidentiality at all times; student workers sign a statement regarding confidentiality and complete a Data Security and Privacy training.
• Complete mandatory virtual trainings assigned to campus staff
• Attend weekly staff meetings.
• Stay connected with events news and noteworthy happening on and around campus.
• Other duties as assigned.

Minimum Qualifications

Ability to learn and perform assigned work; follow oral instructions; work cooperatively with faculty staff and other students; communicate effectively with all levels; and read and write English at a level appropriate to the position.

Required Qualifications

• Current student at CSUF and is enrolled/registered (fees paid) in a current regular semester as a new or continuing student.
• Student who has completed the prior semester (has not graduated) or who is registered for the subsequent semester.
• In good academic standing (not on academic probation continued probation academic dismissal).
• Student who is authorized to work in the United States and can provide employment eligibility documents.

OUTOFSTATE EMPLOYMENT POLICY

In accordance with the California State University (CSU) OutofState Employment Policy the CSU is a state entity whose business operations reside within the State of California and requires hiring employees to perform CSU related work within the State of California.

Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from who submits an application for a position may be required to successfully complete job related performance test(s) as part of the selection process. California State University Fullerton is not a sponsoring agency. All unsolicited resumes will be returned without review. California State University Fullerton celebrates all forms of diversity and is deeply committed to fostering an inclusive environment within which students staff administrators and faculty thrive. Individuals interested in advancing the Universitys strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who selfdisclose.