Assistant Events Operations Manager
Assistant Events Operations Manager
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Salary Not Disclosed
1 Vacancy
Job Description
Weare seeking a highlyorganized and motivated Assistant Manager Event Operations who will assist our event operations team to create unforgettable events that leave a lasting impression on our guests in a luxury hotel space.
About the Company
As part of Marriott International you are joining the worlds leading global hospitality company with more brands more hotels and more opportunities for associates to grow and succeed. With nearly 9000 properties youll find us in more than 130 countries across the globe. Learn about our 33 hotel brands at Find Your World.
Job Summary:
As the Assistant Manager Event Operations you will play a crucial role in assisting with leading the Event Operations team to ensure associates are engaged to deliver events based on requirements and standards. Develop and direct teams to provide consistent high quality service communicate performance expectations and train staff in processes. Assist with managing financial and administrative duties.
Core responsibilities:
- Manages departmental inventories and assets including par levels and maintenance of equipment.
- Conducts monthly department meetings with the Banquet captains and employees.
- Orders supplies for the department (e.g. China glass silver buffet presentations props and other service equipment needs).
- Understands the impact Banquet operations has on the overall success of an event and manages activities to maximize customer satisfaction.
- Schedules banquet service staff to forecast and service standards while maximizing profits.
- Leads shifts and actively participates in the servicing of events.
- Interacts with guests to obtain feedback on product quality and service levels.
- Responds to and handles guest problems and complaints.
- Empowers employees to provide excellent customer service.
To be successful in this role you will have:
- Two years experience in food and beverage event management or related professional area.
- Grooming standards to luxury service standards.
- Effective customer service skills and ability to think outside the box
- Proven leadership abilities creating environments where associates can have fun take pride in their work and reach their potential
- Experience in a 5star environment either a large hotel or convention center in a similar supervisory or leadership role within a fastpaced environment is desirable
- Sound understanding of budgets and other financial aspects of management
The Benefits
Enjoy the benefits of:
- Exceptional learning and development opportunities to grow your career with Marriott
- Generous accommodation food and beverage discounts within the Marriott International group
- Rewards and recognition programs
Marriott International is an equal opportunity believe in hiring a diverse workforce and sustaining an inclusive peoplefirst are committed to nondiscrimination onanyprotectedbasis such as disability and veteran status or any other basis covered under applicable law.
Required Experience:
Manager
Employment Type
Full-Time
