IT Support Administrator
IT Support Administrator
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Salary Not Disclosed
1 Vacancy
Job Description
IT Support Administrator I
Duration: 2 months (potential to extend or convert)
Pay Rate: $42.14/hourly
Location: Garden Grove CA 92843
Job Summary
Central information technology organization providing the network infrastructure hardware software and enterprise services for offices to run their business. Provides network and database administration device management and administers processes services and technical support for hardware and software for both the organizations internal and external clients.
Job Responsibilities
- Checking/monitoring CPU and memory usage for all the VMs and host machines.
- Checking/monitoring the servers replication.
- Checking/monitoring the Central Log Alerts mailbox.
- Resetting and unlocking login account password for users.
- Fixing systems crashed and applicationrelated issues for users.
- Fixing connection login and slowness issues.
- Supporting IS Tech Support group for CPS serverrelated issues.
- Setting new Windows 11 for users.
- Working on highpriority projects.
Skills/Experience
Primary:
- Onprem Active Directory Azure AD (hybrid)
- AD Group Policy AD Replication AD Site & Services DNS.
- Microsoft 365 suite MS Teams SharePoint.
- Windows File Share.
- Windows Update Server (SUS)
- Windows 10/11/2019/2022 (install troubleshoot support fix issues).
- Phone systems knowledge Zoom Five9 MS Teams.
- Hardware troubleshooting/repair (PC laptop printers).
- Minimum 2 years of related experience; Windows Desktop Support desirable.
- High School Diploma required; AA degree preferred.
Soft Skills:
- Team player.
- Willing to work nights and weekends.
- Motivated to learn new technology skills and contribute to project completion.
- Always share an open mind to listen and propose solutions to problems.
- Great customer service to ensure all user problems are resolved in a timely and satisfactory manner.
nextSource is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race color religion gender gender identity or expression sexual orientation national origin genetics disability age veteran status marital status parental status cultural background organizational level work styles tenure and life experiences or for any other reason.
nextSource is committed to providing reasonable accommodation for qualified individuals with disabilities in our job application you need assistance or accommodation due to a disability you may contact us at .
What nextSource Provides:
- Healthcare Benefits including Medical Prescription Vision & Dental Coverage United Healthcare
- Voluntary STD & LTD New York Life
- 401(k) Retirement Planning Fidelity
- Discount Program
*You are Eligible to participate in the benefits program if you are considered a fulltime employee of nextSource working at least 30 hours per week on a consistent basis. Your coverage will be effective on the 1st of the month following 60 days of employment.
Required Experience:
Unclear Seniority
Employment Type
Contract
