Administrative Assistant - Transbay 2 West

Job Summary: The Administrative Assistant assists the Property Manager and Assistant Property Manager in managing all moveins moveouts recertifications and unit inspections for the property. This position regularly processes detailed paperwork and interacts extensively with residents and staff. The ideal candidate is a team player with strong interpersonal customer service and organizational skills who pays attention to detail and thrives in active and bustling neighborhoods.

Status:Fulltime Nonexempt Regular.

Location:Chinatown neighborhood San Francisco

Hours:Monday through Friday 9:00a.m. to 5:30p.m.

Salary:$25.06 $26.38 per hour; Comprehensive Benefits

Start Date:June 2025

The Organization: A private nonprofit founded in 1977 Chinatown Community Development Center believes in a comprehensive vision of community. We own and/or manage approximately 36 affordable housing buildings serving over 4500 lowincome seniors single adults formerly homeless adults and families of diverse ethnic and cultural backgrounds in San Franciscos Chinatown Tenderloin Western Addition and Polk Gulch neighborhoods. We also build housing develop grassroots leadership and engage lowincome residents and youth. Our employees are passionate about the mission; thrive in a family organizational culture; and embody values of empowerment teamwork and compassion. Chinatown CDC serves a diverse population and is committed to hiring practices that provide culturally competent services. We encourage people of color to apply.

What You Will Do

Essential Functions

• Process daily email/mail and screen phone calls
• Handle typing photocopying faxing scanning and filing
• Create and maintain tenant files work orders referral lists & tenant rosters
• Create and ensure letters and notices are delivered on time to tenants
• Handle office hours & triage tenant complaints & work orders to appropriate staff
• Assist with monthly rent collection batching and depositing

• Regularly update all tenant rosters referral lists and ongoing tenant data
• Assist with typing up letters notices to enter and warnings to tenants
• Assist with creating monthly newsletter to tenants
• Check property mail rent and work order boxes daily and distribute to appropriate staff
• Relay any reasonable accommodation request to Property Manager or Assistant Manager
• Process daily email and screen phone calls
• Maintain orderliness of property management office
• Handle typing photocopying faxing and filing
• Responsible for managing the building when Property Manager and Assistant Property Manager are offsite
• Assist in rent collection and processing
• Enter work orders in Yardi software
• Other duties to support Property Manager as needed

Other:

• Embody organization values (respect & compassion empowerment teamwork)
• Contribute to a safe and pleasant work environment
• Follow policies procedures and safe work practices
• Other duties as assigned

What You Bring

• Working knowledge of Microsoft Word Excel and Outlook
• Good written and verbal communication skills
• Ability to work independently
• Pleasant and professional manner with residents
• Ability to work with people of diverse social economic and ethnic backgrounds

Education and Experiences (Minimum Qualifications)

• One (1) year office or administrative experience
• One (1) year experience using MS Excel (including formulas) for work or projects
• One (1) year experience using MS Word Outlook and the Internet
• Bilingual in Cantonese and English
• High school graduate or GED equivalent
• Basic math skills

Preferred Qualifications

• Biliterate in Chinese and English
• Experience with lowincome/affordable residential property management
• Experience with security and/or reception work
• Tax Credit Specialist (TCS) Certified Occupancy Specialist (COS) California Certified Residential Manager (CCRM) or other equivalent designations
• Experience with Property Management software especially Yardi