Staff Backend Engineer (Observability)
Staff Backend Engineer (Observability)
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
We exist to wow our customers. We know were doing the right thing when we hear our customers say How did I ever live without Coupang Born out of an obsession to make shopping eating and living easier than ever were collectively disrupting the multibilliondollar commerce industry from the ground up. We are one of the fastestgrowing retail companies that established an unparalleled reputation for being a leading and reliable force in South Korean commerce.
We are proud to have the best of both worlds a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurial surrounded by opportunities to drive new initiatives and innovations. At our core we are bold and ambitious people that like to get our hands dirty and make a handson impact. At Coupang you will see yourself your colleagues your team and the company grow every day.
Our mission to build the future of commerce is real. We push the boundaries of whats possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this alwayson hightech and hyperconnected world.
Summary:
You will be a part of the Observability Engineering team at Coupang that builds and maintains monitoring solutions to collect and utilize metrics and logs related to the health and reliability of Coupang services as well as tools to help detect alert and troubleshoot anomalies effectively. The Observability Engineering team vision is to enable engineering teams in Coupang to maintain and improve the quality of their services by providing clear visibility about their systems health intelligence and actionable insights. You will have the opportunity to build the next generation Observability Platform based on Kubernetes and other OSS solutions as well as building software components from scratch. You would work directly with various engineering teams in Coupang influence them with SRE principles and best practices and see your impact directly.
Key Responsibilities:
- Design implement and maintain observability solutions such as monitoring alerting logging and tracing across various platforms applications and infrastructure.
- Collaborate with crossfunctional teams including software engineers SREs and infrastructure teams to identify and define observability requirements.
- Develop and implement best practices for creating and maintaining effective monitoring alerting and telemetry systems.
- Evaluate and recommend industryleading observability tools and technologies to improve system visibility and reliability.
- Define and track key performance indicators (KPIs) and servicelevel objectives (SLOs) related to system availability performance and reliability.
- Assist in the troubleshooting and resolution of complex incidents and problems by analyzing data from observability tools.
- Provide guidance and mentorship to other engineers on observability principles practices and tools.
- Conduct ongoing evaluations of observability systems and identify opportunities for improvements and optimizations.
- Drive the standardization and simplification of observability processes tools and frameworks across the organization.
- Contribute to the development of training materials documentation and runbooks for observability systems and practices.
Essential Qualifications:
- Bachelors Degree in Computer Science Engineering or a related technical field.
- Strong experience in implementing and managing observability solutions in largescale complex environments.
- Deep knowledge of monitoring alerting and logging systems and tools such as Prometheus Grafana Elastic Stack Datadog or New Relic.
- Familiarity with distributed tracing technologies such as Jaeger or Zipkin.
- Experience with cloudbased infrastructure including AWS Azure or Google Cloud Platform.
- Strong understanding of DevOps and SRE practices including continuous integration continuous delivery and infrastructure as code (IaC).
- Proficiency in scripting languages such as Python Bash or Ruby.
- Excellent communication and collaboration skills with the ability to work with teams across different functions and technical domains.
- Strong problemsolving and analytical skills with a focus on datadriven decisionmaking.
- A proven track record of leading and delivering successful observability projects and initiatives.
Preferred Qualifications:
- Experience with containerization and orchestration technologies such as Docker and Kubernetes.
- Familiarity with application performance management (APM) tools such as Dynatrace or AppDynamics.
- Professional certifications in cloud platforms monitoring tools or related technologies.
Pay & Benefits
Our compensation reflects the cost of labor across several US geographic markets. At Coupang your base pay is one part of your total compensation.
The base pay for this position ranges from $159000/year in our lowest geographic market to $324000/yearin our highest geographic market. Pay is based on several factors including market location and may vary depending on jobrelated knowledge skills and experience.
General Description of All Benefits
- Medical/Dental/Vision/Life AD&D insurance
- Flexible Spending Accounts (FSA) & Health Savings Account (HSA)
- Longterm/Shortterm Disability
- Employee Assistance Program (EAP) program
- 401K Plan with Company Match
- 1821 days of the Paid Time Off (PTO) a year based on the tenure
- 12 Public Holidays
- Paid Parental leave
- Pretax commuterbenefits
- MTV Free Electric Car Charging Station
General Description of Other Compensation
Other Compensation includes but is not limited to bonuses equity or other forms of compensation that wouldbe offered to the hired applicant in addition to their established salary range orwage scale.
Coupang is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to actual or perceived race (including traits historically associated with race including but not limited to hair texture and protective hair styles) color religion religious creed (including religious dress and grooming practices) sex or gender (including pregnancy childbirth breastfeeding and medical conditions related to pregnancy childbirth or breastfeeding) gender identity gender expression sexual orientation ancestry national origin (including language use restrictions) age (40 and over) physical or mental disability medical condition genetic information HIV/AIDS or Hepatitis C status family status (including but not limited to marital or domestic partnership status) military or veteran status use of a trained dog guide or service animal political activities or affiliations ancestry citizenship family and medical leave status status as a victim of any violent crime or any other characteristic or class protected by the laws or regulations in the locations where we operate.Coupang is also committed to providing a safe work environment for its employees and its consumers.If you need assistance and/or a reasonable accommodation in the application of recruiting process due to a disability please contact us at
#R0055530
Required Experience:
Staff IC
Employment Type
Full-Time
