OPERATIONS COORDINATOR - Starlink
OPERATIONS COORDINATOR - Starlink
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Job Description
We help clients integrate remarkably efficient solutions that are modern turnkey and minimize operational costs. We design rental and service solutions for all industries that seamlessly integrate your worksite.
Our Core Values shape our business operations employee conduct and relationships with customers and clients. We are committed to being a better business and better individuals by adhering to these values. We aim to continuously set the standard while striving to be an industry leader by keeping our equipment and technology uptodate and conducting business in a manner compatible with the environmental social and economic needs of the communities in which we operate.
POSITION SUMMARY
The Operations Coordinator is a key support role within the Starlink Division responsible for coordinating daily operational activities maintaining project documentation supporting logistics and assisting with CRM management and customer service. This role ensures operational excellence by helping streamline processes enhance communication and keep projects on track in collaboration with theDirector of Operations and the broader Starlink team.
DUTIES AND RESPONSIBILITIES
Work Safely or not at all. Value and follow all safe work practices company policies and client worksite regulations
Champion EnerStar Core Values
Coordinate daily operational tasks including order processing project tracking logistics and deployment support
Maintain and update project documentation schedules CRM records and SharePoint files
Assist with invoicing coordination procurement tracking inventory reporting and shipping schedules
Maintain accurate data within the CRM (Zoho) and ensure all operational information is properly recorded and accessible
Manage and organize project documents and workflows using Microsoft 365 Teams and SharePoint
Support operational reporting and dashboard maintenance
Serve as a point of contact for basic client inquiries regarding orders shipments and support handoffs
Coordinate internal communication between sales operations and installation teams to ensure seamless customer experience
Identify minor process gaps and recommend improvements to operational workflows
Support implementation of process changes in coordination with the Director of Operations
Assist in coordinating thirdparty logistics vendor shipments and installation scheduling
Support the broader Starlink team with meeting coordination action item tracking followups and special projects as assigned
Additional responsibilities: as identified and assigned
Travel: The individual in this role should be able and willing to travel as required by EnerStar Solutions.
POSITION REQUIREMENTS
Education:
Postsecondary education in Business Administration Project Management or a related field preferred
A combination of relevant education and experience will be considered
Experience:
2 years of experience in operations coordination project coordination logistics or related roles
Experience supporting technologydriven environments is an asset
KNOWLEDGE SKILLS AND ABILITIES
Proficient with Microsoft 365 (especially Excel Teams and SharePoint)
CRM experience required (Zoho preferred but not mandatory)
Strong organizational skills with attention to detail
Ability to manage multiple priorities effectively in a fastpaced environment
Excellent written and verbal communication skills
Customerservice oriented with a positive proactive attitude
Comfortable working independently and collaboratively within a team environment
High level of confidentiality professionalism and accountability
Benefits:
Workplace retirement plan with RRSP matching
Dental insurance
Health insurance
Vision insurance
AD&D insurance
Life insurance
Employee assistance program
Referral program
Paid time off including holidays
EnerStar will provide you with great work conditions and an excellent total compensation package.
EnerStar is committed to the principle of employment equity. We welcome diversity and encourage all who are qualified to express their interest.
EnerStar Solutions. Quality You Desire. Service You Expect. Solutions That Work.
Required Experience:
Manager
Employment Type
Full-Time
