Express Service Advisor
Express Service Advisor
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Come work for the best! If you are interested in a career in the automotive business we welcome you to apply today to join our family at McDaniels Auto Group. We welcome you to apply for a position where you can contribute to our goal of providing an extraordinary automotive experience to all of our clients. At McDaniels we set each member up for success by providing comprehensive highlyspecialized training for each position within our organization complete with onthejob training and ongoing personal development.
Responsibilities
Oversee service orders and flow of Drive Lane. Ensure that customers receive prompt courteous and effective service.
Take ownership of the customers experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
Provide concierge support for all owner inquiries whether phone or in person to assure the customer does not get mishandled.
Ensure the daily inventory of technicians time is consistently sold to service customers.
Distribute work between technicians efficiently.
Maintain Customer Success Index at or above company standards.
Reinforces company policies and adheres to company standards.
Encourages compliance with applicable laws and regulations.
Maintain good working relationship with factory(s) and foster positive employee relations.
Qualifications
Organized and friendly personality
Demonstrated ability to manage others
Time management skills
Fantastic communication skills with your customers
Professional wellgroomed personal appearance
Consistent record of service and sales success
Strong record of positive customer satisfaction results
Team oriented and selfmotivated
Able to work with little supervision
Clean driving record and valid drivers license
McDaniels Offers
- Work/Life Balance 5 day Work Week No Sundays
- CAFE 125 Eligible Insurance (Medical Dental Vision)
- Accrued Paid Time Off (PTO)
- 401k
- StateoftheArt Eco Friendly Facility
- Career Advancement Opportunities
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
