Information Technology Systems Administrator - NVCJA
Information Technology Systems Administrator - NVCJA
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USD 76070 - 101428
1 Vacancy
Job Description
NORTHERN VIRGINIA CRIMINAL JUSTICE TRAINING ACADEMY
45299 Research Place Ashburn Virginia
Fax
JOB ANNOUNCEMENT
INFORMATION TECHNOLOGY SYSTEMS ADMINISTRATOR ;
FLSA: NonExempt
The Northern Virginia Criminal Justice Training Academy (NVCJTA) provides basic and inservice training to law enforcement officers representing sixteen police and sheriffs agencies in the Northern Virginia area and is seeking a highly motivated and engaged professional to play an important role in maintaining securing and supporting hardware systems and applications in the organization. This role administers inventories upgrades and troubleshoots computers mobile devices phones peripheral devices and applications so the enterprise is secure and current. The IT Systems Administrator also evaluates system technologies and protocols to make recommendations including system selection device and software configuration implementation and maintenance of IT systems and infrastructure and ensures effective cybersecurity and disaster recovery control measures are in place.
The NVCJTA utilizes Microsoft Educational Suite to support the basic recruit training program utilizes Microsoft Office365 Suite for staff business purposes and assists in the technical production of inhouse training & recruit action videos.
NATURE OF WORK
Under general supervision the incumbent will provide comprehensive support to NVCJTA staff with the integration of technology to include the administration and maintenance of the Microsoft Educational Suite account used to enhance the learning environment for police officer and deputy sheriff recruits. This includes inventory and distribution of recruit student laptops (or similar) and guidance and assistance to instructors. The incumbent will assist Academy administrators and staff with a variety of technology projects utilizing various industryspecific software and Office365 Suite products. The incumbent assists staff with the development and delivery of videos and photos utilizing Adobe Video & Photo Editing Suite and Black Magic editing software. The incumbent develops content for and maintains the Academy website.
PRIMARY DUTIES AND RESPONSIBILITIES (May not include all duties performed)
- Provides outstanding customer service over the phone inperson and through email for NVCJTA staff seeking technical assistance.
Monitors performance of equipment hardware and software. Troubleshoots researches and resolves routine problems and issues with equipment hardware and software.
Researches evaluates and recommends computer equipment mobile devices and other hardware for the NVCJTA. Maintains indepth uptodate knowledge of standards guidelines and trends and makes recommendations for future proofing.
Maintains and performs updates to the IT systems.
Manages and supports the mobile device management system including adds moves removals and changes to all mobile devices (smartphones tablets and MiFis).
Manages ordering of new devices troubleshoots issues and maintains vendor relationships.
Responsible for maintaining IT related files logs records and documents. Composes various types of correspondence related to files and projects. Prepares monthly quarterly and annual reports with minimal supervision.
Develops and maintains software and hardware inventory. Coordinates orders stocks and stores IT related supplies.
Configures and deploys all NVCJTA computers including laptops desktops and monitors.
Acts as liaison between the NVCJTA and the IT consultants.
Works in tandem with the IT consultants and vendors to utilize their enterprise skills and ensure they are accurately informed of system behavior and configuration.
Consults with the IT consultants and vendors to ensure all systems meet security and enterprise best practices.
Works with the NVCJTA leadership by participating in and supporting planning and development of longterm strategic goals for equipment hardware and software.
Contacts vendors regarding problems and issues with equipment hardware and software. Schedules service calls or repairs. Obtains quotes for new software/hardware purchases and/or repair. Works closely with vendors regarding repairs and new purchases.
Works with Active Directory creating and modifying user accounts security groups and distribution lists.
Provides training for end users on managed systems and the appropriate use of equipment or software.
Maintains a computer network with at least 160 users prioritizing a variety of duties and effectively interacting with staff and vendors.
Uses tact discretion initiative and independent judgment to make decisions in accordance with federal and state laws county and NVCJTA policies and procedures.
Establishes and maintains effective working relationships with recruits employees and vendors.
Organizes work sets priorities meets critical deadlines and follows up on assignments under minimal supervision.
Applies logical thinking to solve problems or accomplish tasks; to understand interpret and communicate complex policies procedures and protocols.
Uses computer systems to enter and retrieve data and information accurately and rapidly.
Knowledge of and ability to manage and support Microsoft Educational Suite software and users. - Ability to administer the Microsoft Educational Suite for each NVCJTA basic recruit session to include recruit accounts password maintenance file organization and loading of instructional and resource material.
Other duties as assigned.
ESSENTIAL ADMINISTRATIVE RESPONSIIBLITIES
- Knowledge of cybersecurity systems software policy and protocol.
- Assesses the instructional value of promotes and uses existing technologies to support teaching and learning.
Collaborates with trains and provides technical guidance to instructional staff with the integration of technology to support instruction and innovation.
Uses best practices with the development of content for facetoface or online learning opportunities.
Maintains digital presentation equipment in classroom and conference rooms. Provides user training to instructors and staff.
Consults with provides training and technical guidance to staff to maximize use of business productivity software.
Assists and collaborates with the Operations Manager with maintenance and upgrades of computers printers and related hardware.
REQUIRED KNOWLEDGE SKILLS AND ABILITIES:
Ability to train instructors and recruits using Microsoft Educational Suite to include setting up classes and groups development of assignments tests quizzes and reports.
Ability to maintain inventory of assigned hardware and troubleshoot issues.
Knowledge of Microsoft Technologies to include Microsoft Office 365 OneDrive SharePoint Teams and Azure.
Knowledge of video & photo editing software.
Ability to utilize technology to optimize business processes and end user experience.
Ability to execute and track projects establish priorities plan and schedule work assignments and projects.
Understanding of adult learning practices.
Ability to communicate effectively both orally and in writing.
Ability to maintain Academy website.
EMPLOYMENT STANDARDS:
Any combination of education experience and training equivalent to the following:
Bachelors degree plus two years of experience providing technology based instruction on computer business and/or educational software applications (e.g. word processing spreadsheet database management desktop publishing/graphics) in a community or educational based setting.
SPECIAL REQUIREMENTS:
Must possess a valid drivers license from your state/district of residence.
Must successfully complete a character background investigation.
Must have never committed been involved in or been convicted of a felony or serious misdemeanor; must be of good character and reputation.
Must be able to perform essential job functions (reasonable accommodation may be granted on a casebycase basis).
SALARY AND BENEFITS:
The salary range for this position is from $76070 to $101428 depending on qualifications and experience. This position offers an extensive benefits package including comprehensive life and health insurance vacation and sick leave accrual and retirement benefits.
The NVCJTA typically follows a fourdayperweek schedule Tuesday Friday 6:00 a.m. 4:30 p.m. All NVCJTA buildings and facilities are smoke free.
TO APPLY:
Resumes and cover letters may be submitted by mail or email and will be accepted until 4:00 PM on May 16 2025.
Email address:
Mailing address: Northern Virginia Criminal Justice Training Academy
45299 Research Place
Ashburn VA.
Attn: Mr. Jeff Mees
REASONABLE ACCOMODATION:
Applicants with disabilities may request reasonable accommodation during the job selection process. This request should be in a timely manner to the NVCJTA and may include an alternate format application or other accommodation at the mutual agreement of the Academy and applicant.
EQUAL OPPORTUNITY EMPLOYER:
The Northern Virginia Criminal Justice Training Academy does not discriminate in employment on the basis of race color religion sex national origin age disability or genetic information veteran status political affiliation sexual orientation or gender identity. ;
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Required Experience:
Unclear Seniority
Employment Type
Full-Time
